{"id":784044,"url":"https://alion.io/job/mg-cloud-infra-operations-manager-windows","title":"Cloud Infra Operations – Manager - Windows","company":{"id":449916,"name":"M&G","domain":"mandg.com","url":"https://alion.io/company/m-and-g","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":18,"ghost_share":0.111,"stale_share":0,"repost_share":0.389,"time_to_fill_p50_days":18,"computed_at":"2026-11-01T06:10:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":29000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Incident Management","optional":false},{"name":"Windows","optional":false},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T19:35:13Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":62},"description":"About M&G India\nWe are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.\nOur teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.\nGrounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.\nAbout M&G\nOur purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.\nOur two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.\nThrough telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.\nAccountabilities/Responsibilities :\nThe Role: We are looking to expand our team through M&G Global Services to continue to provide the highest levels of service to our end users. The Platform Operations team works to high standards within our growing business by managing critical platforms running our Azure estate and supporting our engineering teams to drive business value in technology.\nThe team support our UK business with extended support for Asia Pacific regions. This means working flexible hours to meet our business needs. Currently split across three geographies and supported by a technology partner we stand by having a one team feel and regularly collaborate and work together to meet the common goals. The Platform Operations team is the centre of all things in cloud. The team is responsible for ensuring the continuous operation and upkeep of our cloud infrastructure and platforms, while being empowered to enhance, automate, and shape the future development of this digital estate.\nKnowledge, Skills, Experience & Educational Qualification\nWe always support colleagues to develop their skills but to be successful in this role the following will be required:\nMinimum of 4-5 years of experience in Windows administration environment and working in the IT industry.\n\nYou will have in-depth experience as a hands-on IT Engineer, with strong knowledge on different cloud technologies and platforms, experience with Azure is essential.\n\nYou will understand cloud governance, best practices, and policies within Azure.\n\nYou must have a problem-solving mindset and the ability to troubleshoot unknown technical issues.\n\nProven track record in providing support and troubleshooting for cloud infrastructure, including incident management and root cause analysis.\n\nExperience in identifying inefficiencies and implementing automated solutions to overcome these.\n\nAs a senior engineer youwill be expected to help build out our presence in M&G Global Services and as such experience of building / mentoring and guiding teams and individuals is essential\n\nStrong interpersonal skills for working with cross-functional teams to support cloud solutions effectively.\n\nAn understanding of inventory management and software assurance, alongside CMDB and /or other asset management tooling\n\nFamiliarity with Agile and DevOps methodologies and technologies - Git, Azure DevOps (or equivalent) and CI / CD Pipelines is desirable.\n\nRelevant cloud and/or technology experience.\n\nScripting in your relevant discipline and/or within Cloud Automation\n\nExperience in implementing and maintaining robust disaster recovery strategies and ensuring business continuity.\n\nExperience in overseeing and managing the patching process for Windows and Linux servers, ensuring timely updates and minimal disruption. Utilising tools such as Ivanti or similar patch management systems.\n\nWe have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. 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