{"id":3700703,"url":"https://alion.io/job/mg-senior-manager-cto-cloud-sre","title":"Senior Manager – CTO - Cloud SRE","company":{"id":449916,"name":"M&G","domain":"mandg.com","url":"https://alion.io/company/m-and-g","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":19,"ghost_share":0.105,"stale_share":0,"repost_share":0.421,"time_to_fill_p50_days":19,"computed_at":"2026-11-09T06:03:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"DNS","optional":false},{"name":"Git","optional":false},{"name":"PowerShell","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false},{"name":".NET","optional":true},{"name":"Ansible","optional":true},{"name":"C#","optional":true},{"name":"Configuration Management","optional":true},{"name":"Confluence","optional":true},{"name":"Databricks","optional":true},{"name":"JavaScript","optional":true},{"name":"Jira","optional":true},{"name":"Python","optional":true},{"name":"Red Hat","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-11-03T19:25:50Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T10:06:26Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About M&G India\nWe are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.\nOur teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.\nGrounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.\nAbout M&G\nOur purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.\nOur two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.\nThrough telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.\nAccountabilities/Responsibilities\nOwn delivery, reliability, and operational excellence of products, platforms, and services.\nLead multiple projects, major incidents, problem management, and root cause remediation.\nDefine, govern, and monitor Service Level Objectives (SLOs), SLIs, and error budgets.\nTranslate SRE strategy into measurable objectives and execution roadmaps.\nChampion SRE principles, automation, observability, and reliability best practices across the organisation.\nFoster shared ownership and collaboration between engineering, product, and operations teams.\nDrive continuous improvement initiatives to enhance service stability, scalability, and resilience.\nEstablish and maintain operational documentation, runbooks, and knowledge repositories.\nPromote knowledge sharing, operational learning, and standardised practices across teams.\nPartner with stakeholders to improve service quality, user experience, and customer satisfaction.\nLead team capability development through coaching, mentoring, and targeted upskilling initiatives.\nGovern operational metrics, reliability KPIs, and service performance reporting.\nCreate a culture of accountability, innovation, and continuous improvement aligned with business objectives.\nCore Skills\nSite Reliability Engineering (SRE)\nService Reliability & SLO Management\nIncident & Problem Management\nAutomation & Observability\nStakeholder Management\nTechnical Leadership\nKnowledge Management\nPeople Development\nCross-Functional Collaboration\nContinuous Improvement & Transformation\nKey Stakeholder Management\nInternal - M&G Plc BUs\nProject Teams\nBusiness Teams\nExternal\nThird Party Business Partners\nVendors\nKnowledge, Skills, Experience & Educational Qualification\nWe always support colleagues to develop their skills but to be successful in this role the following will be required by our Senior Manager Cloud SRE:\nUnderstand the risks associated with your job and what that means for you, M&G and all our stakeholders.\nYou will have in-depth experience as a hands-on IT Engineer, with strong knowledge on different cloud technologies and platforms, experience with Azure is essential.\nYou must have the Az-900 and the Az-104 certifications.\nExperiencing developing and deploying solutions through the SDLC (Software Development Lifecycle).\nLanguages - PowerShell, ARM, YAML, Terraform\nAzure Cloud Administration - RBAC, AAD, PIM, Cloud Networks, SQL DB, Firewalls and DNS\nSDLC Technologies - Git, Azure DevOps (or equivalent) and CI / CD Pipelines\nYou will have an understanding of cloud governance, best practices and policies within Azure.\nYou must have a problem solving mindset and the ability to troubleshoot unknown technical issues.\nPrevious experience working in a support team is highly desirable.\nProven experience in identifying inefficiencies and implementing automated solutions to overcome these.\nIt would be desirable if you were able to use most of the following technologies and languages:\nSDLC Technologies - Jira, Confluence, Git, Azure DevOps and CI / CD Pipelines\nConfiguration Management - Ansible\nSupport - Service Now and Azure Monitor\nLanguages - Shell, Java Script, C#, .NET, SQL, python\nOther Technologies - RedHat Open Shift, Linux, Windows, OCI, and Serverless, Databricks\nAn understanding of cloud cost, capacity and optimisation with the ability to identify inefficiencies in expenditure.\nA solid understanding of how to configure Cloud for high scalability and resilience, disaster recovery, tight security and regulatory compliance.\nProven experience in building relationships with team members and other colleagues across a business\nApplicants must be fluent in both verbal and written English in order to communicate with our business users and stakeholders.\nAs a Senior Manager Cloud SRE you will be expected to help build out our presence in M&G Global Services and as such experience of building / mentoring and guiding teams and individuals is essential\nYou need to be this kind of person\nPassionate about providing unparalleled levels of service and automation to the cloud platforms that enable our business. \nAble to work and learn quickly in a fast pace and dynamic environment. \nCare about doing a great job and exceeding expectations with the quality of what you do.\nCurious to learn and develop your own technical skills. \nAble to both collaborate and move as a team but also be self-motivated and deliver results independently when required. \nM&G Behaviours relevant to all roles:\nTell it like it is: Respectfully speaking up to create better ways forward - both direct and empathetic\nOwn it now: Putting your name on things with confidence to drive progress and results quickly\nMove it forward together: Forming cross functional teams to seize the right opportunities and solve real problems\n.........................................…………With CARE and INTEGRITY………………………………………………………...\nWe have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.","description_format":"text","description_chars":6400,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Senior Living & Assisted Living","Wealth Management & Financial Advisors","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-03T19:25:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":19,"reasons":["conf:6","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/mg-senior-manager-cto-cloud-sre","json_url":"https://alion.io/job/mg-senior-manager-cto-cloud-sre.json","meta":{"generated_at":"2026-11-09T15:57:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22822,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449916},"rest":"https://alion.io/mcp/rest/get_company?id=449916"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmg-senior-manager-cto-cloud-sre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmg-senior-manager-cto-cloud-sre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmg-senior-manager-cto-cloud-sre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mg-senior-manager-cto-cloud-sre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmg-senior-manager-cto-cloud-sre"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3700703}},{"tool":"search_jobs","arguments":{"company":"mandg.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3700703},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}