{"id":2441574,"url":"https://alion.io/job/mg-sre-kubernetes-support-engineer","title":"SRE – Kubernetes Support Engineer","company":{"id":449916,"name":"M&G","domain":"mandg.com","url":"https://alion.io/company/m-and-g","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":24,"ghost_share":0.042,"stale_share":0,"repost_share":0.292,"time_to_fill_p50_days":16,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":643},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"DNS","optional":false},{"name":"Git","optional":false},{"name":"GitOps","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"kubectl","optional":false},{"name":"Kubernetes","optional":false},{"name":"Kyverno","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OpenShift","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-10-13T12:13:25Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T21:46:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About M&G India\nWe are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.\nOur teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.\nGrounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.\nAbout M&G\nOur purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.\nOur two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.\nThrough telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.\nAs a Kubernetes Support Engineer, you will:\nProvide expert operational support for Azure Red Hat OpenShift (ARO) clusters, ensuring availability, performance, and reliability.\nAct as a key point of escalation for complex OpenShift, Kubernetes, and container platform issues.\nOwn production incidents end-to-end; diagnosis, remediation, root-cause analysis, and prevention of recurrence.\nWork with the engineering teams to aid them in the design, implementation and maintenance of automated solutions to enhance the reliability and efficiency of ARO environments, including the review and implementation of disaster recovery runbooks and backup policies (OADP).\nDrive upgrades and cluster lifecycle operations across ARO.\nIdentify, implement and maintain monitoring for the ARO platform\nSupport and manage the Azure resources underpinning OpenShift clusters (VNets, Load Balancers, Firewalls, Storage, RBAC, Policies).\nEnsure platform adherence to identity, networking, logging, monitoring, and operational standards, including providing evidences for audit compliance and applying and reviewing network and security policies (Kyverno).\nCommunicate effectively with engineering teams, application teams and relevant third-party providers such as Redhat and Microsoft, including creating and representing changes in forums.\nSupport major incidents and participate in out-of-hours and on-call work where required.\nProvide knowledge sharing sessions and create relevant documentation to ensure that all team members have the relevant skills to support the platform.\nKnowledge, Skills, Experience & Educational Qualification\nMinimum 5 years experience in Platform Support, Cloud Support, Application Support, or Infrastructure roles.\nHands of experience with Azure or similar cloud platforms.\nStrong hands-on experience with Azure Red Hat OpenShift (ARO) or similar Kubernetes-based platforms is essential.\nCertifications such as AZ-900 (or similar cloud fundamentals certification) are required. Red Hat OpenShift Administrator or similar Kubernetes certifications are advantageous.\nStrong knowledge of Kubernetes, containerisation concepts, Operators, Ingress, Networking, Storage and cluster lifecycle, including Machine set, cluster autoscaling, safe drain/cordon, RHCOS patch cycles, worker pools, quotas and configuring limits and requests.\nProficiency in scripting languages including PowerShell, YAML, Terraform, KQL and Kubernetes-native tooling (Operators, Helm, GitOps).\nExperience administering Azure components: RBAC, Entra ID, PIM, Policies, Networking, Firewalls, DNS, Log Analytics, Azure Monitor.\nSkilled with CLI tools: oc, kubectl, az.\nExperience with CI/CD tooling (Azure DevOps, Git), Infrastructure-as-Code (Terraform), YAML pipelines.\nStrong knowledge of observability tooling (Cluster Logging/Log Forwarder, Azure Monitor, Prometheus, Grafana, Elastic, Splunk, Log Analytics, ServiceNow).\nDemonstrable experience supporting production platforms and diagnosing complex, multi-layered issues.\nKnowledge of Private ARO networking ( VNet peering, UDRs, NAT Gateway/Azure Firewall egress, Private DNS).\nYou need to be this kind of person\nPassionate about leading a highly motivated team to drive business outcomes\nAble to work and learn quickly in a fast paced, fun and dynamic environment\nCurious to learn and develop your own technical skills\nAble to both collaborate and move as a team but also be self-motivated and deliver results independently when required.\nAble to take ownership of issues, tasks and solutions managing them from inception to conclusion. Whilst working within the audit and governance frameworks.\nAbility to challenge and speak up in discussions with colleagues of all levels\nEducational Qualification:\nGraduate/Masters in any discipline\nCloud certifications would be an added advantage\nM&G Behaviours relevant to all roles:\nTell it like it is: Respectfully speaking up to create better ways forward - both direct and empathetic\nOwn it now: Putting your name on things with confidence to drive progress and results quickly\nMove it forward together: Forming cross functional teams to seize the right opportunities and solve real problems\n.........................................…………With CARE and INTEGRITY………………………………………………………...\nWe have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.","description_format":"text","description_chars":5777,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-13T12:13:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:4","win:early"],"computed_at":"2026-10-14T02:26:17Z"},"pay":null,"html_url":"https://alion.io/job/mg-sre-kubernetes-support-engineer","json_url":"https://alion.io/job/mg-sre-kubernetes-support-engineer.json","meta":{"generated_at":"2026-10-14T02:26:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3690,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449916},"rest":"https://alion.io/mcp/rest/get_company?id=449916"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmg-sre-kubernetes-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmg-sre-kubernetes-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmg-sre-kubernetes-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mg-sre-kubernetes-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmg-sre-kubernetes-support-engineer"}]}