{"id":3785577,"url":"https://alion.io/job/mgic-manager-digital-workplace-employee-experience","title":"Manager, Digital Workplace & Employee Experience","company":{"id":1986840,"name":"MGIC","domain":"mgic.com","url":"https://alion.io/company/mgic-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":109990,"max":186990,"currency":"USD","period":"year","gross":null,"usd_annual":186990},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-15T01:10:35Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"At MGIC, we take pride in knowing that what we do matters. As pioneers of private mortgage insurance, we help people achieve homeownership sooner - making affordable low-down-payment mortgages a reality. Our efforts have helped more than 14 million people get the keys to their own homes sooner than otherwise possible. Every position is critical to our company's success - from the analytical to the technical; from the innovative to the operational. The customer-facing roles to behind-the-scenes experts, we're all part of one team. We're an organization with a national footprint that's large enough to never lack for a new challenge, but small enough for an opportunity to make an impact and influence decisions. Come make a difference at MGIC.\nPosition Summary\nWe are seeking a people-focused leader to oversee our Digital Workplace function. This role is responsible for the strategy, delivery, and continuous improvement of workplace technologies and employee-facing services, ensuring a secure, reliable, and productive employee experience.\nThe Manager will lead a high-performing team and partner across IT, the business, and external vendors to deliver modern workplace services while driving operational excellence through service ownership, automation, standardization, and continuous improvement.\nKey Responsibilities\nLead the Digital Workplace function and employee technology experience.\nOwn workplace services including Microsoft 365, Teams, SharePoint, endpoint computing, virtual desktop infrastructure (VDI), voice, and meeting room technologies.\nBuild strong relationships across IT, the business, and vendor partners to align services with organizational needs.\nDrive operational excellence, service performance, and continuous improvement through metrics, automation, service management practices, and employee feedback.\nLead and develop a high-performing team focused on service excellence and accountability.\nManage service roadmaps, technology lifecycles, vendors, budgets, and strategic initiatives.\nQualifications\nRequired\n7+ years of experience in IT, Digital Workplace, End User Computing (EUC), Service Management, or related technology leadership roles.\n3+ years of people leadership experience.\nExperience leading workplace technology services in a cloud-first environment.\nStrong communication, stakeholder management, and relationship-building skills.\nProven ability to drive operational excellence, service improvements, and organizational change.\nExperience managing vendors, budgets, and service roadmaps.\nPreferred\nExperience with Microsoft 365, Teams, SharePoint Online, OneDrive, and related productivity platforms.\nExperience supporting endpoint computing, VDI, voice and telephony services, and meeting room technologies.\nFamiliarity with Microsoft Intune, Microsoft Entra ID, and modern endpoint management practices.\nKnowledge of ITIL, Agile, Lean, and SRE principles.\nExperience using automation to improve service delivery and efficiency.\nPay Range:\n$109,990.00 - $186,990.00This range aligns with current market data and reflects our commitment to competitive and equitable compensation. Salary offers are based on factors such as experience, skills, education, and training. The range may vary in certain locations to reflect local market conditions. It is not typical to initiate pay at the top of the range to account for internal equity and allow for future and continued salary growth\n Enjoy these benefits from day one:\nCompetitive Salary & pay-for-performance bonus\nFinancial Benefits (401k with company match, profit sharing, HSA, wellness program)\nOn-site Fitness Center and classes (corporate office)\nPaid-time off and paid company holidays\nBusiness casual dress\nFor additional information about MGIC and to apply, please visit our website at www.mgic.com/careers.\nNote to all recruitment agencies:\nMGIC does not accept unsolicited agency resumes. Any unsolicited resumes sent to MGIC, directly or indirectly, will be considered MGIC property. MGIC is not responsible for any agency fees associated with unsolicited resumes. 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