{"id":2606014,"url":"https://alion.io/job/micro-tech-boise-it-project-specialist-level-3-microtech-systems-inc","title":"IT Project Specialist - Level 3 - MicroTech Systems, Inc","company":{"id":3112723,"name":"Micro Tech Boise","domain":"microtechboise.com","url":"https://alion.io/company/microtechboise","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":438},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PowerShell","optional":false},{"name":"VLAN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-15T09:40:32Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-20T04:42:32Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"MicroTech Systems is looking for a Technical Support Specialist to join our team in our Boise, Idaho office. This person will provide technical guidance and support to our business and clients.\nThe ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide a solution to their technical problems quickly and professionally.\nResponsibilities:\nAct as product expert- Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Support Specialists will be challenged with various clients' systems and network architecture and will be expected to retain knowledge pertaining to various line of business applications. \nProvide client support- Collaborate with other technical team members to provide exceptional customer service to the client. Work with vendors to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. \nRequirements:\nAssociate's degree in Computer Science (or the equivalent) is preferred\nMSP Experience preferred\n3 - 6 years of related project implementation experience - including but not limited to: Advanced Network Design / architecture\nExpert infrastructure installation / configuration / troubleshootingInternet, Firewall, Switch and Wifi\nVLAN installation / configuration / administration / troubleshooting\n\nExpert Microsoft server and Microsoft server application migrations\nExpert Hypervisor installation / configuration / administration / troubleshooting\nExpert SAN installation / configuration / administration / troubleshooting\nExpert O365 migrations / administration / troubleshooting \nExpert Scripting & PowerShell proficiency\n\nTechnically savvy with strong time management skills\nAbility to simultaneously manage and prioritize multiple tasks and projects, keeping team and clients updated through clear communication\nRegular and predictable attendance is required; must be able to work outside of normal business hours if operations require it. \nThe ability to explain to a non-technical person in a way they will understand\nMaintain a high degree of professionalism\nMaintain superior client relations\nAbout MicroTech Systems:\nMicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else.\nWe are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence.\nMicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.","description_format":"text","description_chars":3113,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T09:40:32Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":31,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/micro-tech-boise-it-project-specialist-level-3-microtech-systems-inc","json_url":"https://alion.io/job/micro-tech-boise-it-project-specialist-level-3-microtech-systems-inc.json","meta":{"generated_at":"2026-10-20T08:48:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3112723},"rest":"https://alion.io/mcp/rest/get_company?id=3112723"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmicro-tech-boise-it-project-specialist-level-3-microtech-systems-inc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmicro-tech-boise-it-project-specialist-level-3-microtech-systems-inc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmicro-tech-boise-it-project-specialist-level-3-microtech-systems-inc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/micro-tech-boise-it-project-specialist-level-3-microtech-systems-inc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmicro-tech-boise-it-project-specialist-level-3-microtech-systems-inc"}]}