{"id":2103975,"url":"https://alion.io/job/micron-technology-servicenow-solution-architect","title":"ServiceNow Solution Architect","company":{"id":37,"name":"Micron Technology","domain":"micron.com","url":"https://alion.io/company/micron-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":963,"ghost_share":0.001,"stale_share":0.859,"repost_share":0.001,"time_to_fill_p50_days":31,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":129000,"max_usd":254000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":224},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A2A","optional":false},{"name":"Agentic Workflows","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"AIOps","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-08T19:37:32Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-16T10:21:57Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Our vision is to transform how the world uses information to enrich life for all.\nMicron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.\nKey Responsibilities\n1. Solution architecture and design governance\nOwn end-to-end architecture for assigned ServiceNow products - from discovery and design through release, adoption, and lifecycle improvement - producing artifacts such as blueprints, integration patterns, and decision records.\nLead architecture reviews and design-authority forums for assigned products; approve designs within delegated authority and escalate enterprise-wide or exception decisions to the Platform Architect.\nEstablish platform guardrails, reusable patterns, and coding/integration standards, and review internal and vendor designs for alignment, security, and technical-debt impact.\n2. Demand intake, product ownership, and prioritization\nServe as the functional/technical owner for assigned application areas and primary platform-facing partner to business Product Owners.\nQualify and shape new ideas, enhancements, and technical debt into ready features, epics, and stories, using a transparent value-based prioritization method (e.g., WSJF).\nRepresent assigned products in Demand Board, roadmap, and release/funding discussions.\n3. Integration, data, CMDB/CSDM, and AI architecture\nDesign integration approaches (IntegrationHub, APIs, events, MID Server) and define data ownership, quality, and lifecycle expectations for assigned products.\nApply CMDB/CSDM, Service Graph, and service-modeling principles where relevant, and guide adoption of Now Assist, AI agents, MCP, and related AI governance patterns.\n4. Delivery enablement and platform-health stewardship\nPartner with developers, analysts, and vendors to remove technical blockers; build prototypes/proofs of concept and perform code and integration-pattern reviews.\nProvide selective quick-turn fixes for executive or critical US-hours needs and first-pass technical triage for severe issues, without owning the incident queue or on-call rotation.\nMaintain the product architecture roadmap, support upgrade/release planning, and prioritize technical debt and platform-health improvements; mentor developers on reusable patterns.\n5. Business partnership, adoption, and vendor leadership\nFacilitate discovery/design workshops, demonstrate capabilities in business terms, and convert underused licensed capabilities into adoption opportunities.\nProvide technical direction and design governance to implementation partners and vendors, validating deliverables and ensuring knowledge transfer to operations.\nRequired Qualifications\nBachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.\n8+ years of enterprise platform/application delivery experience, including 5+ years hands-on ServiceNow experience across architecture, configuration, integration, and lifecycle ownership.\nProven ownership of solution architecture in a large enterprise (multiple business units, tenants, or regions), translating business goals into scalable, secure, and supportable designs.\nExperience leading architecture reviews, setting standards, and influencing senior business and technical stakeholders.\nCurrent hands-on knowledge of Flow Designer, IntegrationHub, scoped applications, JavaScript, ServiceNow APIs/REST/SOAP, and security controls.\nAgile product delivery experience (backlog refinement, prioritization, release planning); strong communication skills; able to work from Boise across US and global time zones.\nExperience with the latest ServiceNow AI out of the box and non-ServiceNow capabilities including MCP, Tools, AI Studio, Now Assist Skills, Agents, A2A interactions, Agentic workflows and orchestration and similar.\nArchitecture/implementation experience across ServiceNow domains such as ITSM, ITOM, ITAM, CMDB/CSDM, AIOps, CSM, CRM, HRSD, SecOps, or SPM.\nExperience with Service Graph, Discovery, Service Mapping, and CMDB governance/data certification.\nExperience integrating ServiceNow with enterprise ERP/HR/CRM/identity/security systems in a 24x7 global environment, including release automation, deployment, and instance/clone governance.\nCertifications\nServiceNow Certified System Administrator (CSA) - required or expected shortly after hire; Certified Application Developer (CAD) strongly preferred.\nCertified Technical Architect (CTA) or Certified Master Architect (CMA) highly valued; relevant Certified Implementation Specialist (CIS) certification(s) for the assigned portfolio preferred.\nITIL 4 Foundation and Agile product certification (e.g., SAFe POPM, CSPO, PSPO) preferred.\nAs a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays.For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.\nMicron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.\nTo learn about your right to work click here.\nTo learn more about Micron, please visitmicron.com/careers\nFor US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at  or 1-800-336-8918 (select option #3)\nMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.\nMicron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.\nAI alert : Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.\nFraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.","description_format":"text","description_chars":7176,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","Semiconductor Manufacturing","Memory & Storage Chips"],"lifecycle":[{"event":"open","at":"2026-10-08T19:37:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 535 · green card filings: 199","filings_12m":535,"filings_prev_12m":562,"green_card_filings_12m":199,"median_offered_wage_usd":127078,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":46}],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.672,"p_room":1,"age_days":7,"expected_fill_days":31,"reasons":["conf:1","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/micron-technology-servicenow-solution-architect","json_url":"https://alion.io/job/micron-technology-servicenow-solution-architect.json","meta":{"generated_at":"2026-10-16T15:03:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":37},"rest":"https://alion.io/mcp/rest/get_company?id=37"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmicron-technology-servicenow-solution-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmicron-technology-servicenow-solution-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmicron-technology-servicenow-solution-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/micron-technology-servicenow-solution-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmicron-technology-servicenow-solution-architect"}]}