{"id":3764764,"url":"https://alion.io/job/microsoft-business-strategy-manager-ai-first-operating-model","title":"Business Strategy Manager - AI-First Operating Model","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":84,"open_postings":471,"ghost_share":0.006,"stale_share":0.597,"repost_share":0.04,"time_to_fill_p50_days":29,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":106400,"max":203600,"currency":"USD","period":"year","gross":null,"usd_annual":203600},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-30T01:55:35Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T03:34:14Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"OverviewMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\nThe Microsoft MCAPS Core organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join MCAPS Core and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.\nThe Strategy & Transformation team identifies emerging opportunities and drives programmatic transformation across MCAPS Core, our customers, partners, and account teams. We design and test new programs, operating models, and customer experiences, then we scale what works to deliver AI-first transformation, customer growth, and measurable commercial impact.\nAs aBusiness Strategy Manager for the AI-First Operating Model team, you will help reimagine how MCAPS Core operates in the future - how we deliver outcomes through agentic workflows, what work is assigned to human and token capital, and how we transform our roles, responsibilities, talent strategy and culture. You will bring frameworks and methodologies to business teams, run workstreams in agile sprints, and turn analysis into strategies and recommendations that senior executives can act on. This opportunity will allow you to demonstrate your capabilities managing complex programs, developing transformation strategies, and engaging with senior leaders on defining the future of work.\nWe are looking for a candidate who thinks boldly and ambitiously about reimagining the way we work - someone who opens the aperture to what is possible, pressure-tests the status quo rather than accepting it, and brings a track record of experimenting with and adopting AI to reimagine their own work. You will pair that ambition with a well-developed consulting toolkit: structured problem solving, excellent written communication, and the ability to influence senior leaders. If you like to dig in and deliver, bring structure to ambiguous problems, and thrive in a fast-paced environment, this may be the role for you.\nResponsibilities\nYou will think boldly about how work could be done differently, opening the aperture to what is possible with AI and pressure-testing the status quo rather than optimizingaround it\n\nYou will lead a cross-functional team to define the future-state, AI-first operating model for assigned workstreams, including the vision, workflows,requirementsand roadmap fromtoday’s model to that future\n\nYou will provide frameworks, methodologies, and advisory support to business teams, equipping them to apply a consistent approach to designing and adopting AI-first ways of working\n\nYou will critically assess the current state, develop and evaluate future-state options, and pressure-test recommendations to ensure rigorous, feasible, and grounded in evidence\n\nYou will conduct strategic analyses and integrate external research and best practice on AI-first operating models with Microsoft’s own data and inputso recommendations are evidence-based\n\nYou will partner cross-functionally with business teams, technology teams, HR, and Finance to develop strategies and requirements that span people, processand technology\n\nYou will manage the project end to end, scoping deliverables, running an agile teaming model, communicating program status and risk to stakeholders, and creating the mechanisms for visibility and accountability for progress and outcomes\n\nYou will embed change management into the program approach, and influence and manage change with key stakeholders across the organization\n\nYou will develop written documents, build end-to-end storylines, and deliver findings and recommendations to senior and executive-level leaders through presentations and communications\n\nYou will design experiments to test new operating models and ways of working, then scale what works - testing, learningand acting with urgency to turn hypotheses into answers and outcomes\n\nYou will advance the AI-First culture agenda, ensuring the organization understands how to embrace AI-first ways of working to amplify every employee’s impact and outcomes we deliver\n\nYou will experiment with and adopt AI in your own work, modeling the AI-first behaviors the organization is being asked to adopt and bringing what you learn back into the operating model\n\nQualifications\nRequired/minimum qualifications\nMaster's Degree in Business Administration or related field AND 3+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experienceOR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 4+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience\nOR equivalent experience.\n\nAdditional or preferred qualifications\nMaster's Degree in Business Administration or related field AND 6+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experienceOR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 8+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience\nOR equivalent experience.\n\n3+ years experience in Strategy, Management Consulting, and/or Finance.\nBusiness Strategy IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.\nCertain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:\nhttps://careers.microsoft.com/us/en/us-corporate-pay\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. 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