{"id":3541314,"url":"https://alion.io/job/microsoft-cloud-solution-architect-csa-manager","title":"Cloud Solution Architect (CSA) Manager","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":83,"open_postings":380,"ghost_share":0.003,"stale_share":0.655,"repost_share":0.018,"time_to_fill_p50_days":29,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oslo, Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":199000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1737},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-23T07:59:38Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T00:18:41Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"OverviewMicrosoft’s Customer Success Unit (CSU) helps customers realize business value from their technology investments. Working across customers, partners, and Microsoft teams, the CSU accelerates adoption, removes technical barriers, and enables lasting business outcomes-bringing Microsoft’s mission to empower every person and every organization on the planet to achieve more to life.\nAs part of this team, you will lead and develop Cloud Solution Architects who work across customers, partners, and Microsoft teams to address complex business and technical challenges, accelerate solution adoption, and deliver a seamless and connected customer experience.\nIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.\nAs the Cloud Solution Architect (CSA) Manager, you will lead, coach, and develop a team responsible for translating customer and partner challenges into technical solutions and delivering successful customer outcomes. You will guide the team in identifying and removing blockers, driving operational readiness, identifying opportunities for consumption and usage growth, and delivering solutions in alignment with Microsoft methodologies and proven practices. This opportunity will allow you to strengthen your people leadership, deepen your customer success and cloud architecture expertise, and help scale solutions and best practices across Retail & Consumer Goods customers.\nMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\nMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\nResponsibilities\nBusiness Impact\nLead and empower a team to deliver exceptional customer outcomes, accelerate cloud and AI adoption, and drive business growth.\nDrive operational excellence, ensuring high-quality delivery, effective risk management, and alignment with customer priorities.\nCollaborate with sales, technical, and partner teams to identify growth opportunities and maximize the value of Microsoft solutions and services.\nGuide the team in overcoming complex technical and business challenges to accelerate customer success and digital transformation.\nCustomer Centricity\nBuild a customer-first culture focused on delivering outstanding experiences and long-term business value.\nDevelop trusted relationships with senior business and technical decision-makers, understanding their priorities and shaping solutions that address their needs.\nLead the team in translating customer challenges into innovative solutions that deliver measurable business outcomes.\nChampion customer feedback to influence product innovation, improve experiences, and strengthen customer relationships.\nPartner Collaboration\nBuild strong relationships across Microsoft's partner and sales ecosystem to deliver integrated customer solutions.\nIdentify and engage strategic partners to support complex customer needs and accelerate business opportunities.\nDrive collaboration between Microsoft, partners, and customers to achieve shared business goals and support revenue growth.\nPeople Leadership\nLead, coach, and inspire a high-performing team, fostering a culture of collaboration, accountability, and continuous learning.\nSet clear priorities, empower team members, and support their professional development and career growth.\nAttract, develop, and retain talent while creating an inclusive environment where everyone can thrive.\nTechnical Leadership\nProvide technical leadership and guide the team in delivering secure, scalable, and innovative cloud and AI solutions.\nDrive technical excellence, innovation, and the adoption of best practices across customer engagements.\nShare expertise and industry insights with customers, partners, and internal communities to strengthen Microsoft's technical leadership.\nFoster continuous learning and technical readiness, particularly in AI, Copilot, security, and emerging technologies.\nQualifications\nRequired/minimum qualifications\nBachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND several years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting\nOR equivalent experience.\nSeveral years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.\nFluent in both Norwegian and English languages\nAdditional or preferred qualifications\nSeveral years experience working in a customer-facing role (e.g., internal and/or external).\nSeveral years experience leading technical projects, teams, or functions.\nTechnical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).\nCloud Solution Architecture M5 - The typical base pay range for this role across Norway is kr 798,000.00 - kr 1,470,000.00 per year. Certain roles may be eligible for benefits and other compensation.\nFind additional benefits and pay information here:\nhttps://careers.microsoft.com/v2/global/en/corporate-pay/norway-corporate-pay.html\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. 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