{"id":3402434,"url":"https://alion.io/job/microsoft-logistics-technician-atr-b","title":"Logistics Technician ATR-B","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":82,"open_postings":376,"ghost_share":0,"stale_share":0.71,"repost_share":0.008,"time_to_fill_p50_days":29,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":32,"currency":"USD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"IAM","optional":false},{"name":"OneDrive","optional":false}],"status":"live","first_seen_at":"2026-10-27T17:17:28Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T18:46:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"OverviewAs a Data Center Logistics Technician, you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process.\nMicrosoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.\nOur infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.\nWith environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.\nMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\nIn this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.\nResponsibilities\nSafety Practices:\nComplies with security and data management policies. \nEscalates any security or safety incidents. \nCoordinates with security escorts for third-party vendors. \nEngages in Task Hazard Analysis (THA) consistently for every task to be performed and ensures sign off from appropriate person for any related risks.\nConducts rack movement activities, supporting training on devices and tools and upholding safety standards.\nFollows established protocols on dealing with unsafe materials out of containment, leveraging safety alert system, escalating to management, and properly disposing of them\nTactical Shift Management:\nPerforms assigned tasks and escalates issues during high-volume work activity or escalation-based situations.\nSeeks guidance from management before proceeding with the next step of a process.\nBegins monitoring inbound and outbound schedules, escalating deviations from scheduling, with guidance. \nAs indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.\nAs indicated above, have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.\nInbound and Outbound Logistics:\nPerforms data entry to document inbound and outbound packages. \nExecutes incoming/outgoing deliveries as instructed by management (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities). \nEnsures accurate documentation of incoming and outgoing deliveries as well as records. \nApplies appropriate customs documentations and standards for outbound packages. \nCustomer Service:\nMaintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. \nEnsures IAM tasks are completed accurately as requested, as well as meet company and industry standards and policies. \nBecomes familiar with guidelines set by the Microsoft contractual agreements with suppliers and maintains a strong customer focus. \nRecognizes potential stakeholder impact of external and internal events and issues, communicates potential impact, and plans for impact accordingly.\nIT Inventory Management:\nDevelops working knowledge of stock control and inventory management practices and procedures. \nPerforms cycle audits and data corrections to ensure all inventory controls are met and helps report and reconcile inventory discrepancies. \nEnsures detailed physical inventory tracking and staging, identifying opportunities to improve inventory and address space constraints. \nPerforms material movement, including shipping/receiving and inventory management per standard process.\nWarranty Process Management:\nEngages supplier to initiate warranty claim when automation is not available and processes the orders. \nProcesses failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) and non-RMA devices.\nPerforms manual return processes for non-RMA failed parts.\nBegins to perform manual ordering processes of Original Equipment Manufacturer (OEM) parts.\nFollows all Service Level Agreements (SLAs) related to RMA and non-RMA warranty process.\nData Bearing Device (DBD) Destruction:\nPerforms destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. \nEnsures DBD serial number matches with database. \nSupports decommissioning servers, maintaining compliance and meeting Service Level Agreements (SLAs).\nProcurement:\nNotifies management about ordering stock shortages. \nEscalates any issues to management. \nOperational Excellence:\nFollows procedures to contribute to plans to develop, build, and run methodologies. \nFollows existing procedures to run processes and ensures execution with consistency, accuracy, and timeliness of delivery. \nCompletes required security and data management training while complying with security and data management procedures/policies. \nParticipates in training for relevant site-specific procedures and tools (e.g., forklift, pallet jacks, technician on-hand processes, inventory maintenance software, RMA portals, Rack Movement).\nFleet Management:\nPerforms weekly vehicle inspections. \nOther:\nEmbody our culture and values \nQualifications\nRequired Qualifications\nHigh School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field\nOR equivalent experience.\nOther requirements:\nThe ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:\nMicrosoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.\nThis position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.\nPreferred Qualifications:\n1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation or equivalent experience.\nLogistics Technician ATR-B - The typical base pay range for this role across the U.S. is USD $23.22 - $32.36 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $27.64 - $34.66 per hour.\nCertain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:\nhttps://careers.microsoft.com/us/en/us-corporate-pay\nLogistics Technician ATR-C - The typical base pay range for this role across the U.S. is USD $23.85 - $37.79 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $30.05 - $41.49 per hour.\nCertain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:\nhttps://careers.microsoft.com/us/en/us-corporate-pay\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. 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