{"id":2673440,"url":"https://alion.io/job/microsoft-regional-critical-environment-ce-program-manager","title":"Regional Critical Environment (CE) Program Manager","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":75,"open_postings":93,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":166000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5925},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"OneDrive","optional":false}],"status":"live","first_seen_at":"2026-09-09T15:31:39Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-16T18:13:55Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"OverviewIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Critical Environment (CE) Program Manager.\nMicrosoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Program Manager, you will perform a key role in delivering and managing the critical environment infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.\nOur infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.\nWith environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.\nDo you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!\nResponsibilities\nAs a successful Regional CE Program Manager (CEPM), your performance objectives will include: \n Providing direction, guidance, and oversight on projects, programs, and initiatives for the Critical Environment (CE) discipline of Data Center Field Operations (DCO).\nRegional view of datacenter application of Critical Environments Policy and Standards to drive consistency and best practice adoption.\n Own and drive resolution of identified gaps in CE programs to allow Data Centers (DC) to achieve more.\nData Center Operations Program Management\nProvide project and program management oversight for region wide initiatives.\nServe as the primary point of contact for field CE teams to submit feedback on the CE Program, to include process improvements, updates to standards documentation, tooling improvements/add, etc.\nEvaluate project scope and resource capacity expectations/asks/assumptions for CE related requests, projects, or initiatives.\nOperate as the central point of intake to track and prioritize the portfolio of projects impacting DC CE Operations.\nProvide governance, leadership, oversite, and management of regional level programs and initiatives\nMaintain project and program stakeholder and sponsor awareness\nEnsures the right resources and technical requirements are aligned to projects and that projects are staying within scope.\nDemonstrates conscientiousness on cost adheres to budget requirements.\nDriving cost/energy efficiency projects \nCritical Environments Oversight\nProvide recommendations on new data center equipment designs, technologies, and construction methods.\nLead, coach, and mentor DC CE Management teams conducting Root Cause Analysis (RCA) on incidents and outages to ensure presentation to leadership is ready, all aspects are accounted for, and lessons learned propagated to other sites.\nProvide additional on-site support to CE personnel as needed during incidents, critical work periods, etc.\nMonitor the campus/metro risk profile, advise on action plans to reduce overall level, and report/trend progress.\nEnsure sites are in compliance with Microsoft policies, standards, Technical Service Bulletins (TSBs), and guidelines.\nAssist with the establishment of new DC metro areas within the region by training and onboarding new CE personnel.\nConsult on CE related policies, standards, guidelines, and procedures to ensure they are up to date with current industry best practices, requirements, and learnings and applicable to DC CE Field Operations.\nEnsure DC CE Teams and personnel are trained on emergency response best practices and are able to adequately respond to the primary Emergency Operating Procedures (EOP) scenarios.\nHelps others increase impact by standardizing procedures across area of influence. Drives alignment with region and global team.\nOwnership\nRealizes that changes impact the work of others and proactively shares relevant information to enable efficient workflow.\nKnows when the role does not have the required information and seeks additional information or clarification appropriately.\nLeads change in plans, goals, actions, or priorities to respond to changing situations and champions course corrections. \nWorks with partner teams and supports others through change management.\nRecognizes priority of team success over individual achievement.\nSupports team goals and contributes to the success of others.\nCollaborates and negotiates effectively with others to identify delegates to deliver results. \nIn alignment with management priorities, holds self-accountable for the end-to-end service quality, completeness, and resulting customer experience.\nIdentifies unaddressed issues within the area of work and resolves, escalates, or finds the appropriate owner to ensure the highest level of quality. \nFollows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.\nExecutes strategic vision as executed by leaders. Translates information from leaders into ideas for potential improvements (e.g., operations, efficiency).\nOther\nEmbody our culture and values\nQualifications\nRequired Qualifications:\nBachelor's degree in Electrical or Mechanical Engineering, with 5+ years of experience supporting the operation, maintenance, and delivery of critical infrastructure systems in large-scale facilities, or equivalent practical experience.\nMinimum 3 years of experience working with Critical Environment infrastructure, including UPS, generators, AHUs, and the operation of data centre electrical, mechanical, cooling, and life safety systems.\nExperience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS).\nCommitment to maintaining a safe and healthy workplace, including participation in required occupational health program such as baseline and periodic hearing assessments, where permitted by applicable laws and regulations.\nWhile not required, we also look for the following Preferred Qualifications:\nProven experience in managing operational processes, standards, and program governance.\nStrong track record of partnering with field teams, cross-functional stakeholders, and partner organizations to align requirements and drive successful program execution.\nSkilled in analyzing and presenting data, metrics, and key insights to leadership audiences in a clear, concise, and impactful manner.\nBackground Check Requirements:\nAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:\nMicrosoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.\nCitizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.\nNV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.","description_format":"text","description_chars":8518,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Console Games","Cloud Platforms (IaaS & PaaS)","Gaming Consoles","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-10-16T04:22:48Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.467,"p_room":0.55,"age_days":36,"expected_fill_days":28,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/microsoft-regional-critical-environment-ce-program-manager","json_url":"https://alion.io/job/microsoft-regional-critical-environment-ce-program-manager.json","meta":{"generated_at":"2026-10-16T21:29:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2476,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18},"rest":"https://alion.io/mcp/rest/get_company?id=18"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmicrosoft-regional-critical-environment-ce-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmicrosoft-regional-critical-environment-ce-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmicrosoft-regional-critical-environment-ce-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/microsoft-regional-critical-environment-ce-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmicrosoft-regional-critical-environment-ce-program-manager"}]}