{"id":3987996,"url":"https://alion.io/job/microsoft-senior-product-manager-customer-solution-architecture","title":"Senior Product Manager - Customer Solution Architecture","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":84,"open_postings":438,"ghost_share":0.007,"stale_share":0.594,"repost_share":0.039,"time_to_fill_p50_days":29,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":119800,"max":234700,"currency":"USD","period":"year","gross":null,"usd_annual":234700},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"C#","optional":true},{"name":"JavaScript","optional":true},{"name":"Python","optional":true},{"name":"RAG","optional":true},{"name":"Rest API","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-11-02T14:00:26Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T22:10:22Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"OverviewMicrosoft is seeking a Senior Product Manager to serve as a Customer Solution Architect within the Microsoft 365 Copilot extensibility organization. This role combines product management discipline with hands-on solution architecture to help strategic customers and partners design, validate, and adopt secure, scalable solutions across Microsoft 365 Copilot, agents, connectors, plugins, Model Context Protocol (MCP), Microsoft Graph, Copilot Studio, Work IQ, and related Microsoft cloud services.\nYou will act as a trusted technical advisor at the intersection of customers, partners, field teams, product management, and engineering. You will lead discovery and architecture engagements, translate complex business and technical requirements into implementable solution patterns, unblock high-priority deployments, and convert customer evidence into product insights that improve platform quality, usability, and adoption. The ideal candidate is equally comfortable in facilitating executive and technical conversations, creating architecture artifacts, troubleshooting integrations, building or demonstrating prototypes, and influencing product direction without direct authority.\nMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\nResponsibilities\nLead technical discovery with customers and partners to clarify business outcomes, user scenarios, functional requirements, data sources, security and compliance needs, integration constraints, and success measures.\n\nDesign end-to-end solution architectures for Microsoft 365 Copilot extensibility scenarios, including agents, plugins, synchronized and federated connectors, MCP servers, Microsoft Graph, Copilot Studio, Microsoft Entra ID, and supporting Azure services.\n\nServe as a trusted technical advisor to customer technical decision makers, architects, developers, partners, and Microsoft account teams; clearly communicate recommended patterns, tradeoffs, product limitations, risks, dependencies, and mitigation options.\n\nGuide customers and partners from envisioning through proof of concept, validation, pilot, and production readiness by producing architecture diagrams, technical requirements, implementation guidance, demonstrations, samples, and reusable solution artifacts.\n\nDiagnose and help resolve complex technical blockers involving authentication and authorization, identity, permissions, data access, grounding and retrieval quality, connector behavior, agent orchestration, publishing, governance, reliability, and scale.\n\nPartner closely with product management and engineering to reproduce issues, document customer evidence, prioritize feature gaps, shape implementation approaches, and communicate roadmap context accurately to customers and field stakeholders.\n\nCreate and deliver technical workshops, office hours, readiness sessions, demonstrations, and written guidance that enable customers, partners, and Microsoft field teams to design and deploy high-quality Copilot extensibility solutions.\n\nIdentify repeatable patterns across customer engagements and convert them into scalable reference architectures, playbooks, technical checklists, samples, and solution packages that reduce time to value for future engagements.\n\nMaintain deep technical expertise across the evolving Microsoft 365 Copilot and agent ecosystem, while collaborating across disciplines and geographies to drive customer outcomes and product learning.\n\nQualifications\nRequired Qualifications:\nBachelor's Degree AND 5+ years experience in product/service/program management or software developmentOR equivalent experience. \n\nOther Requirements:\nAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:\nMicrosoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.\nPreferred Qualifications:\nBachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.\n2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).\n4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).\n4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).\nExperience leading technical discovery and translating business requirements into secure, scalable cloud or enterprise solution architectures.\nExperience working directly with enterprise customers or partners in a technical advisory, architecture, engineering, or product capacity.\nWorking knowledge of identity and access management, OAuth 2.0 and OpenID Connect concepts, APIs, data integration, cloud architecture, security, and enterprise application development patterns.\nExperience creating clear technical artifacts such as architecture diagrams, implementation guidance, requirements, demonstrations, prototypes, or sample applications.\nDemonstrated ability to investigate ambiguous technical problems, coordinate across multiple teams, and drive issues to a clear decision or resolution.\nSolid written and verbal communication skills, including the ability to explain complex technical concepts to both technical and business audiences.\nAbility to influence product and engineering decisions through customer evidence, technical credibility, structured analysis, and cross-functional collaboration. \nExperience with Microsoft 365 Copilot, Copilot Studio, Microsoft Graph, Microsoft Entra ID, Azure, Microsoft 365 Agents Toolkit, declarative or custom engine agents, connectors, plugins, MCP, or comparable enterprise AI and integration technologies.\nExperience designing or troubleshooting enterprise authentication and authorization flows, including delegated access, single sign-on, OAuth clients, PKCE, resource/audience configuration, consent, and cross-tenant scenarios.\nExperience with retrieval-augmented generation, enterprise search, grounding, evaluation, observability, Responsible AI, data governance, or security patterns for generative AI solutions.\nHands-on development experience with one or more languages or platforms such as C#, Java, JavaScript/TypeScript, Python, REST APIs, JSON, or cloud-native services.\nExperience supporting regulated industries, strategic enterprise customers, systems integrators, independent software vendors, or data providers.\nExperience driving product feedback loops, managing technical previews or design-partner programs, and turning customer scenarios into roadmap requirements or reusable product patterns.\nTrack record of developing and delivering workshops, technical training, architecture reviews, demos, prototypes, or conference presentations.\nRelevant Microsoft or industry certifications in architecture, cloud, security, AI, data, or application development.\nProduct Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.\nCertain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:\nhttps://careers.microsoft.com/us/en/us-corporate-pay\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.","description_format":"text","description_chars":8902,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Office & Productivity Software","Gaming Consoles","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-11-09T22:10:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 6,957 · green card filings: 2,767","filings_12m":6957,"filings_prev_12m":10319,"green_card_filings_12m":2767,"median_offered_wage_usd":167541,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":730}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":29,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-10T02:02:27Z"},"pay":{"stated_usd_annual":234700,"is_top_pay":true},"html_url":"https://alion.io/job/microsoft-senior-product-manager-customer-solution-architecture","json_url":"https://alion.io/job/microsoft-senior-product-manager-customer-solution-architecture.json","meta":{"generated_at":"2026-11-10T02:02:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4786,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18},"rest":"https://alion.io/mcp/rest/get_company?id=18"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmicrosoft-senior-product-manager-customer-solution-architecture"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmicrosoft-senior-product-manager-customer-solution-architecture"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmicrosoft-senior-product-manager-customer-solution-architecture"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/microsoft-senior-product-manager-customer-solution-architecture\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmicrosoft-senior-product-manager-customer-solution-architecture"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3987996}},{"tool":"search_jobs","arguments":{"company":"microsoft.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3987996},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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