{"id":2661273,"url":"https://alion.io/job/microsoft-senior-technical-program-manager-hpc","title":"Senior Technical Program Manager, HPC","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":75,"open_postings":157,"ghost_share":0,"stale_share":0.987,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":142800,"max":274800,"currency":"USD","period":"year","gross":null,"usd_annual":274800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"HPC","optional":false},{"name":"Incident Management","optional":false},{"name":"Post-training","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-18T19:44:26Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-17T12:36:26Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"OverviewAt Microsoft AI, we build the frontier models and products that reach millions of people, from pretraining through post-training, evaluation, and launch. The infrastructure behind this work operates at massive scale, and its reliability, availability, and operational readiness are critical to keeping researchers and engineers productive.\nWe are looking for a Technical Program Manager, HPC to drive the operational health and reliability of the high-performance computing infrastructure supporting Microsoft AI. You will partner closely with HPC engineering, platform, networking, storage, capacity, datacenter, and Azure teams to ensure production clusters are healthy, available, and ready to support demanding AI workloads.\nThis role sits at the intersection of HPC infrastructure, production operations, reliability, and technical program management. You will establish the operating mechanisms that identify problems early, coordinate rapid recovery when incidents occur, drive systemic fixes, and ensure service commitments are consistently met.\nYou will need enough technical depth to engage credibly on cluster health, compute, networking, storage, schedulers and infrastructure dependencies, combined with the program leadership needed to coordinate complex issues across organizational boundaries.\nWhat You'll Do\nAs the HPC Production Support TPM, you will own the operating rhythm and cross-functional execution required to maintain healthy, reliable HPC clusters.\nYou will drive a comprehensive view of fleet and cluster health, bringing together operational signals, incidents, Nodes-In-Service and Racks-In-Service, infrastructure risks, dependencies, and service-level objectives to help teams prioritize the issues that have the greatest impact on production.\nWhen critical incidents occur, you will help drive coordinated response across HPC and Azure teams, ensuring clear ownership, rapid escalation, effective stakeholder communication, and follow-through from mitigation through root-cause analysis and corrective actions.\nBeyond individual incidents, you will identify recurring reliability patterns and translate them into durable engineering and operational improvements. You will build a strong network across Azure’s HPC, networking, storage, capacity, datacenter, and other partner teams so that dependencies are understood, escalation paths are established, and SLAs and SLOs can be consistently met.\nResponsibilities\nOwn end-to-end programs for HPC production health and operational readiness, driving cluster availability, reliability, and service performance.\nEstablish operating mechanisms for cluster health, including SLA/SLO reviews, NIS/RIS tracking, incident trends, risks, dependencies, and corrective actions.\nDrive critical incident management, coordinating triage, escalation, mitigation, stakeholder communication, root-cause analysis, and follow-through across HPC and Azure teams.\nIdentify systemic reliability issues using operational signals and incident patterns, and partner with engineering teams to drive durable improvements.\nBuild strong cross-functional partnerships across Azure compute, networking, storage, capacity, datacenter, and platform teams to resolve dependencies and establish effective escalation paths.\nDefine and track operational metrics and dashboards that provide actionable visibility into cluster health, availability, incidents, risks, and SLA/SLO performance.\nProactively manage production risks and dependencies, surfacing issues to engineering and leadership before they become critical blockers.\nDrive alignment without formal authority, connecting engineering and service owners around shared reliability goals and accountable execution.\nCommunicate production health, major incidents, risks, and trade-offs to leadership with clear ownership and action plans.\nQualifications\nSignificant experience in technical program management, infrastructure engineering, production operations, site reliability, or large-scale distributed systems.\nDemonstrated experience delivering complex, cross-functional programs spanning multiple engineering organizations.\nTechnical fluency in large-scale infrastructure, including areas such as HPC, compute, accelerators, networking, storage, schedulers, capacity, telemetry, or distributed systems.\nExperience driving production incident management, including escalation, mitigation, root-cause analysis, and corrective actions.\nExperience working with SLAs, SLOs, availability metrics, and production-health indicators.\nAbility to use operational data and incident trends to identify systemic problems and drive reliability improvements.\nStrong ability to build relationships and influence engineering teams across organizational boundaries.\nExcellent written and verbal communication skills, with the ability to translate complex technical issues into clear risks, decisions, and actions.\nPreferred Qualifications\nExperience supporting GPU or accelerator-based HPC/AI infrastructure at scale.\nExperience with cloud infrastructure spanning compute, networking, storage, capacity, or datacenter operations.\nExperience establishing reliability programs, operational scorecards, health dashboards, or incident-management mechanisms for large infrastructure environments.\nTechnical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.\nCertain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:\nhttps://careers.microsoft.com/us/en/us-corporate-pay\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.","description_format":"text","description_chars":6706,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Console Games","Cloud Platforms (IaaS & PaaS)","Gaming Consoles","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-10-16T00:43:07Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.521,"p_room":0.55,"age_days":28,"expected_fill_days":28,"reasons":["conf:3","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":274800,"is_top_pay":true},"html_url":"https://alion.io/job/microsoft-senior-technical-program-manager-hpc","json_url":"https://alion.io/job/microsoft-senior-technical-program-manager-hpc.json","meta":{"generated_at":"2026-10-17T13:48:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18576,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18},"rest":"https://alion.io/mcp/rest/get_company?id=18"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmicrosoft-senior-technical-program-manager-hpc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmicrosoft-senior-technical-program-manager-hpc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmicrosoft-senior-technical-program-manager-hpc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/microsoft-senior-technical-program-manager-hpc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmicrosoft-senior-technical-program-manager-hpc"}]}