{"id":4034133,"url":"https://alion.io/job/microsoft-service-engineer-4","title":"Service Engineer","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":84,"open_postings":471,"ghost_share":0.006,"stale_share":0.597,"repost_share":0.04,"time_to_fill_p50_days":29,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":49500,"max":83900,"currency":"EUR","period":"year","gross":null,"usd_annual":93568},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"OneDrive","optional":false},{"name":"Bicep","optional":true},{"name":"Incident Management","optional":true},{"name":"PowerShell","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-04T15:49:13Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T19:33:01Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"OverviewAs a Microsoft Environmental Health & Safety (EHS) Service Engineer, you will collaborate with internal and external teams to develop and operate a reliable, high-performing enterprise platform that supports EHS processes across Microsoft’s global datacenter portfolio. Datacenter teams rely on these systems to promote workplace safety, manage permits for hazardous work, and support compliance with environmental and regulatory requirements. In this role, you will contribute to the platform’s design, development, and operational maturity while building expertise in EHS systems and supporting business-critical applications on Azure. You will also advance the adoption of automation and AI across the platform’s tools and integrations.\nMicrosoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I EHS Service Engineer, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform.\nOur infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.\nWith environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.\nMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\nResponsibilities\nResponsibilities\nSupport the implementation of reliable, scalable, and high-performing solutions, including design documentation, implementation and rollback plans, quality checks, and service health and compliance.\nRespond to incidents during on-call rotations by assessing impact, troubleshooting issues, implementing fixes, escalating complex incidents, and documenting outcomes and root causes.\nSupport service and system configuration to improve availability, reliability, efficiency, observability, and performance, and contribute to scalable health and quality metrics.\nMonitor and analyze telemetry to identify system availability, reliability, performance, and efficiency issues, and develop scripts or automation to improve monitoring.\nCoordinate incident and crisis response, engage and escalate to appropriate teams, communicate customer impact, support root cause analysis, and improve response practices and service stability.\nIdentify and escalate security defects, vulnerabilities, and anomalies, support root cause analysis, and help communicate security policies and procedures.\nBuild technical knowledge and apply learnings and best practices from design reviews, incident drills, debriefs, and collaboration with engineering teams to improve system development and operations.\nEmbody our culture and values. \nQualifications\nRequired Qualifications\nBachelor's Degree or Trade Certification in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field OR equivalent experience.\n\nBackground Check Requirements:\nAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:\nMicrosoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.\nPreferred Qualifications\nMaster's Degree in Computer Science, Information Technology, Data Science, Cybersecurity, or related field OR Bachelor's Degree in Computer Science, Information Technology, Data Science, Cybersecurity, or related field AND 2+ years technical experience in software engineering, service engineering, or systems engineering\nOR equivalent experience.\n\nTechnical experience supporting large-scale cloud or distributed systems, including hybrid or multi-tenant enterprise environments.\nExperience with Azure infrastructure (VM scale sets, Application Gateway, Key Vault, SQL databases), infrastructure as code (Bicep), scripting, automation (PowerShell) and querying telemetry (KQL).\nExperience with incident management, troubleshooting, and root cause analysis for production services.\nKnowledge of networking fundamentals and secure-by-design principles.\nManagement Information Systems (MIS) or other industry or product-specific engineering certifications (Azure Administrator Associate).\nWritten and verbal communication in English for technical and non-technical audience.\nService Engineering IC2 - The typical base pay range for this role across Ireland is € 49,500.00 - € 83,900.00 per year. Certain roles may be eligible for benefits and other compensation.\nFind additional benefits and pay information here:\nhttps://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. 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