{"id":1459448,"url":"https://alion.io/job/microsoft-sr-software-engineer-m365-routing-team","title":"Sr. Software Engineer--M365 Routing team","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":75,"open_postings":44,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China","Suzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":98000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5573},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"C#","optional":false},{"name":"C++","optional":false},{"name":"Copilot","optional":false},{"name":"JavaScript","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Python","optional":false},{"name":"SharePoint","optional":false},{"name":"Azure","optional":true},{"name":"Machine Learning","optional":true}],"status":"live","first_seen_at":"2026-09-24T14:55:01Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-06T00:57:15Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"OverviewThe Microsoft 365 Routing team is looking for a highly motivated and technically strong Senior Software Engineer to build intelligent, scalable, and resilient routing services at the heart of Microsoft 365. Our platform directs requests across globally distributed microservices and infrastructure, enabling reliable, secure, and low-latency experiences for Microsoft 365 workloads, including Microsoft Teams, SharePoint, and Copilot.\nIn this role, you will own significant areas of the routing platform from architecture and implementation through deployment and production operations. You will work across organizational boundaries to solve complex distributed-systems challenges, proactively identify opportunities to improve availability and engineering efficiency, and use telemetry and AI to deliver measurable customer and operational impact.\nMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.\nResponsibilities\nDesign, implement, and operate highly available microservices that provide accurate, efficient, and secure routing across Microsoft 365’s global infrastructure.\n\nLead the architecture and end-to-end delivery of technically complex features, converting ambiguous business and reliability requirements into clear designs, execution plans, and measurable outcomes.\n\nImprove service availability, routing accuracy, latency, capacity, deployment safety, incident rate, and time to detection and recovery using data, experimentation, and production telemetry.\n\nBuild robust failure-handling and resiliency mechanisms, including dependency isolation, graceful degradation, automated detection, safe rollback, and disaster-recovery capabilities.\n\nDiagnose complex production issues and translate incident learnings into durable engineering improvements.\n\nDrive cross-team initiatives with partner services, infrastructure teams, security teams, and Microsoft 365 workload owners.\n\nProactively identify high-value opportunities based on customer signals, operational pain points, technical debt, and emerging platform needs.\n\nApply AI and agentic engineering techniques to accelerate development, testing, operational investigation, and service optimization.\n\nEstablish and promote engineering standards through architecture reviews, code reviews, observability practices, testing strategies, and secure development processes.\n\nMentor and unblock other engineers and help raise the technical and operational maturity of the team.\n\nQualifications\nRequired Qualifications:\nBachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or PythonOR equivalent experience.\n\nOther Requirements:\nAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:\nMicrosoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.\nPreferred Qualifications:\nMaster's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or PythonOR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python\nOR equivalent experience. \n\nExperience designing, developing, testing, and operating production software or online services.\nDemonstrated ability to own substantial engineering work from design through production deployment and ongoing operation.\nExperience collaborating with multiple engineering teams or stakeholders to deliver shared technical outcomes.\nSolid problem-solving, communication, and technical-design skills.\nExperience developing and operating large-scale distributed systems or cloud services through multiple production releases.\nSolid knowledge of distributed-systems principles, including consistency, partitioning, caching, concurrency, fault tolerance, load balancing, service discovery, and dependency management.\nExperience with highly available and resilient services, including capacity planning, observability, automated recovery, safe deployment, incident response, and disaster recovery.\nExperience with front-end, front-door, gateway, proxy, traffic-management, service-mesh, or request-routing systems.\nProven record of using measurable service or customer outcomes to prioritize work and demonstrate impact.\nDemonstrated ability to lead complex technical initiatives and influence architecture or execution across organizational boundaries.\nExperience using AI, machine learning, or agentic systems to improve product capabilities, engineering productivity, service operations, or decision-making.\nExperience with Azure or another major cloud platform and modern deployment, telemetry, and configuration-management systems.\nPassion for engineering excellence, customer focus, continuous improvement, and developing other engineers.\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. 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