{"id":1933111,"url":"https://alion.io/job/microsoft-travel-and-card-operations-program-manager","title":"Travel and Card Operations Program Manager","company":{"id":18,"name":"Microsoft","domain":"microsoft.com","url":"https://alion.io/company/microsoft","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":75,"open_postings":86,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60300,"max":102600,"currency":"EUR","period":"year","gross":null,"usd_annual":114836},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-09-24T15:42:58Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T18:16:37Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"OverviewThe Travel and Card Operations Program Managerwill support the delivery, operational governance, optimization, and continuous improvement of Microsoft’s global corporate Travel and Card programs, helping ensure consistent, scalable, and effective program operations across a complex global environment.\nThis role will focus on building scalable operational solutions across corporate travel and payments, including the development and optimizationof corporate card and commercial payment solutions that improve efficiency, financial controls, reconciliation, and employee experience.\nThe successful candidate will bring hands-on corporate travel and payments experience, strong operational program management capabilities, and an AI-first mindset. The role will identifyopportunities to simplify processes, automate manual activities, improve service delivery, and build solutions that can scale across a complex global organization.\nThis role will partnerclosely with Procurement, Finance, Controllership, Human Resources, and business stakeholders, including Finance Controllers, HR Business Partners, Budget Managers, and Business Managers, to understand business requirements and translate them into practical, scalable Travel and Card solutions.\nThe ideal candidate combines strong knowledge of corporate travel operations and commercial payment programswith a builder mentality, using data, AI, automation, and process improvement to solve operational challenges and continuously improve the employee experience.\nResponsibilities\nScalable, AI-First Operations\nApply an AI-first mentality to Travel and Card operationsby identifyingopportunities to automate repetitive work, improve decision-making, and simplify employee and operational experiences.\n\nIdentifypractical applications of AI, automation, analytics, and workflow capabilities across travel servicing, payment operations, employee support, reconciliation, compliance, and reporting.\n\nDesign processes and solutions with scalability in mind, reducing reliance on manual activities and one-off operational support.\n\nUse experimentation, data, operational insights, and customer feedback to continuously improve Travel and Card processes.\n\nSupport the adoption and operationalization of new tools and capabilities that improve program efficiency and employee experience.\n\nBusiness Stakeholder Engagement\nBuild effective partnerships across Procurement, Finance, Controllership, Human Resources, and other corporate functions.\n\nEngage with Finance Controllers, HR Business Partners, Budget Managers, Business Managers, and other business stakeholdersto understand business needs, identifyoperational challenges, and develop appropriate solutions.\n\nTranslate complex Travel and Card requirements into clear operational recommendations.\n\nFacilitate working sessions and operational reviews to drive decisions, accountability, and follow-through.\n\nBalance business requirements with global program standards, financial controls, operational scalability, policy requirements, and employee experience.\n\nTravel Operations & Governance\nSupport the effective delivery and governance of Microsoft’s global corporate travel program, driving consistency, scalability, and operational excellence across markets.\n\nMonitor operational performance, service trends, employee feedback, and recurring issues to identify opportunities for program improvement.\n\nSupport global and regional program changes, ensuring operational requirements, stakeholder needs, and employee experience are considered throughout implementation.\n\nGlobal Card Program & Payment Solutions\nSupport the operational management, optimizationand continuous improvement of Microsoft’s global corporate Card Program.\n\nSupport the design, implementation and ongoing management of corporate card and commercial payment solutions that improve employee experience, operational efficiency, financial controlsand scalability.\n\nPartner with Finance, Controllership, Procurement, card issuers, payment providers, and suppliers to implement and improve payment capabilities.\n\nIdentifyopportunities to expand centralized, digital, and automated payment solutionsthat reduce manual processes and improve financial controls.\n\nMonitor payment operations and supplier performance and drive resolution of recurring issues.\n\nSupport the development of scalable payment operating models, processes, controls, and governance.\n\nQualifications\nRequired Qualifications:\nBachelor’s degree or equivalent experience in corporate travel, commercial payments, corporate card programs, Travel & Expense operations, or closely related disciplines.\nExperience partnering with business stakeholders including Finance, Controllership, Procurement, Human Resources, Budget Managers, or Business Managers.\nPreferred Qualifications:\nExperience supporting corporate travel, Travel & Expense, payment/card, or commercial payment operations in a complex business environment.\nExperience with commercial card or B2B payment solutions, such as corporate cards, purchasing cards, virtual cards, lodge/central accounts, centralized travel payment solutions, or related providers/suppliers.\nExperience managing cross-functional operational programs, partnering with multiple stakeholder groups, and translating business requirements into scalable solutions.\nStrong analytical, problem-solving, organizational, and communication skills, with experience using data, analytics, Power BI, AI, automation, or workflow technologies to improve operations.\nExperience with global service delivery, supplier performance management, operational governance, continuous improvement, and managing priorities in a global, matrixed environment.\nBusiness Program Management IC3 - The typical base pay range for this role across Ireland is € 60,300.00 - € 102,600.00 per year. Certain roles may be eligible for benefits and other compensation.\nFind additional benefits and pay information here:\nhttps://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html\nThis position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.\nMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. 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