{"id":3657888,"url":"https://alion.io/job/microsourcing-collections-analyst-ii","title":"Collections Analyst II","company":{"id":50081,"name":"MicroSourcing","domain":"microsourcing.com","url":"https://alion.io/company/microsourcing","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:10:10Z","employer_posted_date":null,"last_verified_at":"2026-11-03T00:10:10Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Discover your 100% YOU with MicroSourcing!\n\nPosition: Collections Analyst II\nWork setup & shift: Remote | Night Shift\n\nWhy join MicroSourcing?\nYou'll have:\n\nCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.\n\nA Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.\n\nWork-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.\n\nCareer Growth: Take advantage of opportunities for continuous learning and career advancement.\n\nInclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.\n\nYour roleAs a Collections Analyst II, you will:\n\nIndependent Portfolio Management: Prioritize collection workflows and manage assigned accounts receivable portfolios using aging analysis, payment trend modeling, and risk segmentation.\n\nComplex Dispute & Deduction Resolution: Investigate root causes behind short-pays, tax exempt mismatches, contract pricing disputes, and unauthorized deductions; negotiate prompt resolution.\n\nCross-Functional Collaboration: Partner with Sales, Billing, Customer Service, and Cash Applications to resolve upstream billing errors hindering payment.\n\nNegotiation & Payment Structuring: Negotiate payment arrangements, settlement plans, and account reconciliations for delinquent accounts within policy delegation limits.\n\nReporting & Metric Analysis: Prepare and present portfolio aging summaries, roll-forward reports, bad debt exposure evaluations, and DSO metrics to finance management.\n\nMentorship & Process Improvement: Support onboarding and training for Collections Analyst I team members while identifying structural process gaps to reduce recurring collection issues.\n\nWhat You Need:\nNon-negotiables:\n\nExperience: 2–5 years of dedicated B2B collections, commercial accounts receivable, or order-to-cash experience.\n\nOrder-to-Cash Expertise: Deep knowledge of commercial billing, accounts receivable ledger mechanics, credit terms, and root-cause dispute resolution.\n\nIntermediate/Advanced MS Excel: Hands-on proficiency using Pivot Tables, VLOOKUP/XLOOKUP, nested logic, and data analysis functions for portfolio reconciliation.\n\nCommercial Negotiation Skills: Strong interpersonal, written, and phone negotiation skills to influence customer payment outcomes while preserving commercial relationships.\n\nERP Proficiency: Direct experience navigating enterprise ERP platforms (e.g., Oracle, SAP, NetSuite, or Microsoft Dynamics 365).\n\nPreferred Skills/Experience:\n\nEducational Foundation: Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.\n\nAdvanced Portfolio Systems: Experience using specialized credit and collections automation platforms (e.g., HighRadius, GetPaid, Serrala, or Quadient).\n\nVendor Portal Familiarity: Direct experience submitting invoices, tracking payment statuses, and managing disputes inside customer B2B portals (Ariba, Coupa, Taulia).\n\nBad Debt & Credit Assessment: Exposure to credit limit evaluations, financial statement analysis, and bad debt reserve calculations.\n\n-About MicroSourcing\nWith over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.\n\nOur commitment to 100% YOU\nMicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.\n\nAt MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.\n\nJoin us in celebrating YOU and your 100%!\n\nFor more information, visit \nTerms & conditions apply.*Originally posted on Himalayas","description_format":"text","description_chars":4220,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Life insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Information Security"],"lifecycle":[{"event":"open","at":"2026-11-03T02:28:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":24,"reasons":["seen:5","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/microsourcing-collections-analyst-ii","json_url":"https://alion.io/job/microsourcing-collections-analyst-ii.json","meta":{"generated_at":"2026-11-08T15:55:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33585,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50081},"rest":"https://alion.io/mcp/rest/get_company?id=50081"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmicrosourcing-collections-analyst-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmicrosourcing-collections-analyst-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmicrosourcing-collections-analyst-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/microsourcing-collections-analyst-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmicrosourcing-collections-analyst-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3657888}},{"tool":"search_jobs","arguments":{"company":"microsourcing.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3657888},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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