{"id":3694608,"url":"https://alion.io/job/microsourcing-property-customer-service-administration-coordinator","title":"Property Customer Service & Administration Coordinator","company":{"id":50081,"name":"MicroSourcing","domain":"microsourcing.com","url":"https://alion.io/company/microsourcing","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T14:58:38Z","employer_posted_date":null,"last_verified_at":"2026-11-03T14:58:38Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Discover your 100% YOU with Beepo!\n\nPosition: AU Building Coordinator\n\nLocation: Clark, Pampanga\n\nWork setup & shift: Remote | Day Shift\n\nWhat's in it for you?\n\nCompetitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)\n\nEmployee Referral Program\n\nWork Life Balance\n\nAbout the role\nAs an AU Building Coordinator, you will be providing day-to-day customer service and administrative support for a building and facilities management business.\n\nKey responsibilities\n\nAnswering and making phone calls\n\nMonitoring and responding to customer emails\n\nManaging Zendesk support tickets from residents, owners and clients\n\nTriaging maintenance requests\n\nPreparing and issuing work orders to contractors\n\nContacting contractors to arrange attendance\n\nFollowing up outstanding jobs, quotations and service reports\n\nUpdating residents and clients on job progress\n\nEscalating urgent or technical matters to the Building/Facility Manager\n\nMaintaining accurate notes and records in Zendesk\n\nAbout you\n\nProperty industry experience is strongly preferred\n\nIdeally 2+ years in strata management, property management, facilities/building management, real estate, maintenance coordination or a similar property-related customer service role\n\nExperience dealing with residents/tenants, owners, property managers and trades/contractors would be highly desirable\n\nPrevious Zendesk or similar ticketing/CRM experience is preferred\n\nFriendly, professional and confident communicator\n\nHighly organised and proactive, with a strong sense of ownership\n\nPatient when dealing with residents and complaints, but assertive enough to chase contractors and obtain answers\n\nAble to prioritise urgent versus routine matters\n\nDetail-oriented\n\nComfortable working independently in a remote environment\n\nAbout Beepo\nBeepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.\n\nOur Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.\n\nYou will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.\n\n*Terms and conditions apply\nOriginally posted on Himalayas","description_format":"text","description_chars":2540,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Information Security"],"lifecycle":[{"event":"open","at":"2026-11-03T17:28:15Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":1,"age_days":6,"expected_fill_days":21,"reasons":["seen:6","velocity","win:early","comp:junior"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/microsourcing-property-customer-service-administration-coordinator","json_url":"https://alion.io/job/microsourcing-property-customer-service-administration-coordinator.json","meta":{"generated_at":"2026-11-10T17:59:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7385,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50081},"rest":"https://alion.io/mcp/rest/get_company?id=50081"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmicrosourcing-property-customer-service-administration-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmicrosourcing-property-customer-service-administration-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmicrosourcing-property-customer-service-administration-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/microsourcing-property-customer-service-administration-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmicrosourcing-property-customer-service-administration-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3694608}},{"tool":"search_jobs","arguments":{"company":"microsourcing.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3694608},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}