# Technical Customer Success Representative

Discover your 100% YOU with MicroSourcing!Position: TechnicalCustomer Success Representative Location: Metro Manila Work setup & shift: Remote| Day Shift Why join MicroSourcing? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. What You'll Do: Customer Support: Respond promptly to customer inquiries, providing effective solutions, troubleshooting issues, and ensuring timely resolution of concerns. Customer Education: Offer ongoing training and guidance on product features, updates, and best practices to help customers maximise the value of the SaaS platform. Issue Escalation: Identify

- **Id**: 3721209
- **Url**: <https://alion.io/job/microsourcing-technical-customer-success-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: inferred_payroll_markers
- **Hiring geo confidence**: inferred
- **Hiring countries**: PH
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T00:28:11Z
- **Last verified at**: 2026-11-04T00:28:11Z
- **Board verified**: no
- **Days open**: 4
- **Description format**: text
- **Description chars**: 3562
- **Description truncated**: no
- **Benefits**: Continuous learning, Flexible schedule, Life insurance, Professional development
- **Relocation offered**: no
- **Industries**: Cybersecurity, Professional Services, Information Security

## Company

- **Id**: 50081
- **Name**: MicroSourcing
- **Domain**: microsourcing.com
- **Url**: <https://alion.io/company/microsourcing>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: staffing
- **Is intermediary**: no

## Trust

- **Level**: not_scored
- **Days open**: 4

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-11-04T02:28:00Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 16
- **Reasons**: seen:4, velocity, win:early
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.