{"id":3506786,"url":"https://alion.io/job/midis-group-lead-sales-engineer","title":"Lead Sales Engineer","company":{"id":2780548,"name":"Midis Group","domain":"midisgroup.com","url":"https://alion.io/company/midisgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":136000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":955},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-10-16T02:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-04T00:22:51Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Job Title\nSenior Sales Engineer\nJob Scope\nThe Senior Sales Engineering is accountable for leading and mentoring the Sales Engineering team while driving technical pre-sales engagements through solution design, technical presentations, demonstrations, and architecture workshops. S/He ensures the successful delivery of customer-centric solutions, supports seamless post-sales implementation, and drives customer satisfaction and long-term adoption. The role collaborates closely with Sales, Product, and Delivery teams to align technical strategies with business objectives, provides customer and market feedback to influence product direction, identifies upselling and cross-selling opportunities, and continuously develops team capabilities, best practices, and pre-sales processes to maximize business growth and customer ROI.\nMain Duties and Responsibilities\nLead, mentor, and manage the Pre-Sales and Customer Success teams in KSA, ensuring high performance, technical excellence, and alignment with regional business objectives while driving customer satisfaction, adoption, and revenue growth.\nDrive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional services;\nLead technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction;\nAssist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges;\nDeliver customer training sessions and create user documentation to maximize solution adoption and ROI;\nAct as a trusted advisor by maintaining strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction;\nProvide technical product enablement and mentoring to channel and internal resources;\nServe as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations;\nMonitor customer adoption and suggest enhancements to improve outcomes and satisfaction;\nCollaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development\nEngage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues;\nComplete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle;\nWork closely with product teams to provide feedback from implementation experiences to improve product offerings;\nIdentify opportunities for upselling or cross-selling, driving additional revenue streams.\nPosition Requirements\nEducation\nBachelor’s degree in Computer Engineering, Computer Science or any other related field.\nRelevant Citrix certifications (e.g., CCA-V, CCP-V, or CCE-V) are highly valued and considered a strong advantage.\nExperience\nAt least 10 years of relevant experience in Virtualization and Network Security.\nPreferred Working knowledge of Citrix technologies, including Citrix Virtual Apps and Desktops (CVAD), Citrix DaaS, NetScaler (ADC), and HDX protocols.\nInfrastructure Familiarity: Awareness of virtualization, cloud architecture (AWS, Azure, or GCP), and enterprise desktop delivery solutions.\nProven track record of managing high-value enterprise accounts and driving software adoption metrics.\nProven experience leading and managing Pre-Sales and/or Customer Success teams, with a strong track record of developing high-performing technical professionals and achieving business objectives.\nCommunication Excellence: Outstanding verbal and written communication skills. You can explain complex technical concepts simply and adapt your message for both system administrators and C-level executives.\nPresentation Skills: Confident in preparing and delivering structured, data-driven presentations for regular account reviews and roadmap sessions.\nProblem Solving & Escalation Handling: Ability to remain calm under pressure, manage customer frustrations constructively, and methodically navigate internal engineering or support structures to get results.","description_format":"text","description_chars":4297,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-30T05:46:57Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.715,"p_room":0.45,"age_days":18,"expected_fill_days":10,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/midis-group-lead-sales-engineer","json_url":"https://alion.io/job/midis-group-lead-sales-engineer.json","meta":{"generated_at":"2026-11-04T04:02:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6262,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2780548},"rest":"https://alion.io/mcp/rest/get_company?id=2780548"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmidis-group-lead-sales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmidis-group-lead-sales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmidis-group-lead-sales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/midis-group-lead-sales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmidis-group-lead-sales-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3506786}},{"tool":"search_jobs","arguments":{"company":"midisgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3506786},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}