{"id":1570223,"url":"https://alion.io/job/midpen-housing-floating-services-coordinator-i-firehouse-square","title":"Floating Services Coordinator I (Firehouse Square)","company":{"id":2055925,"name":"MidPen Housing","domain":"midpen-housing.org","url":"https://alion.io/company/midpen-housing","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belmont, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-02T22:15:05Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-28T19:00:35Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"About MidPen \nAt MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.\nWe develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.\nProperty Name: Regional Floater - Serving San Mateo County\nProperty Type: Family\nFloating Services Coordinator I\nThe Floating Services Coordinator I plays a vital role in delivering and engaging partners to deliver educational, health and wellness, and asset-building programming for residents of MidPen properties. The Floating Services Coordinator I provides access to and delivers programs such as: After School Program, Summer Program, Academic Support and College Readiness Assistance, ESL Program, Health and Education Workshops, Food Security Programs, Nutrition and Physical Activity, Economic Empowerment Program, Workforce Development, Rental Assistance, and Lease Education. This position also leads outreach efforts and plans community events/interactions to help build trust and engagement. \nResponsibilities\nDeliver onsite programs and ensure compliance with standards and regulations.\nConduct outreach (door-to-door, phone, email) to promote resident services.\nPrepare and submit required documentation for MidPen and external agencies.\nProvide crisis intervention for low-to-moderate situations and follow mandated reporting procedures.\nSupport partnership goals and communicate improvement needs to supervisor.\nCollaborate with local community agencies and monitor partner service delivery.\nAssist with property-level needs assessments and follow-up actions.\nParticipate in property plan development and respond to resident needs.\nProvide exemplary customer service and responsiveness.\nMaintain accurate records and ensure timely reporting per policies.\nParticipate in team meetings, trainings, and property events; keep supervisor informed.\nFoster collaboration with Property Management and colleagues.\nPerform other duties as assigned.\nQualifications\nKnowledge, Skills, and Abilities\nDemonstrated customer service orientation and strong relationship and community-building skills to help new residents transition into their homes\nSolid judgment, discretion, and problem-solving skills when working with families and students\nDesire to work with high needs and untapped populations\nStrong attention to detail and organizational skills and demonstrated ability to work independently\nExcellent reading, writing and verbal communications skills and comfortable communicating across language barriers, including using translation apps and services to navigate multiple language needs; bilingual requirements are determined based on resident/property population and will be applied accordingly\nEffectively use Outlook, OneDrive, Teams, Zoom, Salesforce, Microsoft Office Suite and other technology tools to support interactions with peers and supervisor\nWorking Conditions\nMust be available to work 9:00 AM - 6:00 PM, Monday through Friday & a minimum of one but up to two or more evening(s) until 7:00 PM\nAbility to travel between properties\nPhysical Requirements\nConstantly perform desk-based computer tasks, frequently sitting\nOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds\nRarely twist/bend/stoop/squat, kneel/crawl\nEducation and Experience\nHigh School Diploma or GED and 1 year of experience and/or training in community development, social services, or related field; Progress towards a 2-year or 4-year college degree preferred.\nMinimum of one (1) year experience working in any of the following related areas:Families, adults, and youth in a diverse population\nYouth (5-12 age range) in a classroom or after school setting\nOlder adults/elderly support and service\n\nExperience supporting program and service implementation and coordination\nExperience collaborating with local service providers preferred\nPay Range\n$24.62 - $27.70 Hourly - Pay based on applicable experience and qualifications\nBilingual in English and Spanish required\nBenefits and Compensation (see here for full details)\nHealth Insurance \nDental, Vision, Life & Disability Insurance\n403(b) Retirement Investment\nEmployee Education Reimbursement Program\nPaid Parental Leave\nFSA for Childcare, Medical, and Commuter Benefits\nEAP Program\nPet Insurance\nPaid Time Off\nCompany Holidays\nWellness Days\nEQUAL OPPORTUNITY EMPLOYER\nMidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nWe are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.","description_format":"text","description_chars":6099,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Equity","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Residential Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-01T07:40:03Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.739,"p_room":0.44,"age_days":55,"expected_fill_days":47,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/midpen-housing-floating-services-coordinator-i-firehouse-square","json_url":"https://alion.io/job/midpen-housing-floating-services-coordinator-i-firehouse-square.json","meta":{"generated_at":"2026-10-28T19:23:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26736,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2055925},"rest":"https://alion.io/mcp/rest/get_company?id=2055925"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmidpen-housing-floating-services-coordinator-i-firehouse-square"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmidpen-housing-floating-services-coordinator-i-firehouse-square"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmidpen-housing-floating-services-coordinator-i-firehouse-square"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/midpen-housing-floating-services-coordinator-i-firehouse-square\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmidpen-housing-floating-services-coordinator-i-firehouse-square"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1570223}},{"tool":"search_jobs","arguments":{"company":"midpen-housing.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1570223},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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