{"id":381841,"url":"https://alion.io/job/miele-ecommerce-operations-specialist","title":"Ecommerce Operations Specialist","company":{"id":5706,"name":"Miele","domain":"miele.com","url":"https://alion.io/company/miele","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":42,"ghost_share":0,"stale_share":0.881,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vaughan, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-09-24T12:22:18Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Your Responsibilities\nYou will be responsible of the day-to-day website operations, issue resolution, and implementation\nFor Website Operations & Maintenance you will:Product activation/deactivation requests\nSpec sheet uploads/removals\nCategory configurations (pre-sale, discontinued flags, mappings)\nMEC page updates and maintenance\n\nFor Issue Resolution & Troubleshooting you will:First line of support for:Order issues (ASW, duplicate transactions, Flexity bugs)\nVoucher issues\n\nManage and resolve CARL tickets\nCoordinate fixes with WhiteCap\n\nFor Agency Coordination (Execution Layer) you will:Translate requirements into tickets for WhiteCap\nFollow up on bug fixes and deployments\nValidate fixes before escalation\n\nFor Promotions & Campaign Execution you will:Set up and QA promotions\nEnsure correct pricing, timing, and visibility\n\nFor Tool & Platform Maintenance you will:Maintain (Emplifi / Virtual Consultation, Appointedd scheduling tool, Mila chatbot (basic training updates)\nSupport tracking implementation testing cycles\n\nFor SEO & Content Execution you will:Implement SEO recommendations\nHandle technical fixes (via WhiteCap)\n\nWhat we are looking for\nBachelor’s degree in business, Ecommerce, Marketing, Digital Commerce, Communications, Information Systems, or a related field preferred\n5 years’ equivalent practical experience in ecommerce operations or digital site management\nExperience in ecommerce, digital operations, website administration, online merchandising, or a similar execution-focused role\nExperience in retail, direct-to-consumer, or consumer goods ecommerce\nAbility to manage product activations, deactivations, category changes, and content/specification updates\nClear communicator who can translate business needs into actionable tickets\nCollaborative and comfortable working across internal teams and external partners\nThe salary range for this position is $70,000 to $80,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data.\n$70,000-$80,000","description_format":"text","description_chars":2159,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Electronics","Manufacturing","Home Appliances"],"lifecycle":[{"event":"open","at":"2026-09-05T21:55:56Z"}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.548,"p_room":0.75,"age_days":29,"expected_fill_days":37,"reasons":["conf:2","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/miele-ecommerce-operations-specialist","json_url":"https://alion.io/job/miele-ecommerce-operations-specialist.json","meta":{"generated_at":"2026-09-24T21:29:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}