# Field Service Supervisor - MidAtlantic

The Field Service Supervisor is responsible for leading and managing a team of Field Service Technicians within the assigned region to ensure delivery of exceptional customer service, technical excellence, operational efficiency, and employee development. This position provides direct supervision, coaching, and performance management while ensuring compliance with company policies, safety standards, and service quality expectations. The Field Service Supervisor partners closely with Training, Technical Support, Customer Service, and Service Leadership to drive business objectives, improve field performance, and deliver a best-in-class customer experience. Essential Duties and Responsibilities Leadership & Employee Development Directly supervise and support Field Service Technicians within the assigned territory. Conduct recruiting, interviewing, onboarding, and training activities for new employees. Provide ongoing coaching, mentorship, and development opportunities to support employee growth and retention. Conduct regular performance reviews, one-on-one meetings, and performance improvement discussions as needed. Foster a positive, accountable, and collaborative work environment.

- **Id**: 3697930
- **Url**: <https://alion.io/job/miele-field-service-supervisor-midatlantic>
- **Role**: Field & Service
- **Role family**: Field & Service
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Princeton, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-03T18:38:53Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-12T14:20:32Z
- **Board verified**: yes
- **Days open**: 8
- **Description format**: text
- **Description chars**: 6909
- **Description truncated**: no
- **Benefits**: 401k plan, Gym membership, Vision insurance
- **Relocation offered**: no
- **Industries**: Home Appliances, Sterilization & Infection Control

## Company

- **Id**: 5706
- **Name**: Miele
- **Domain**: miele.com
- **Url**: <https://alion.io/company/miele>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 79
- **Open postings**: 34
- **Ghost share**: 0.029
- **Stale share**: 0.765
- **Repost share**: 0.029
- **Time to fill p50 days**: 53
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Microsoft Office** — Optional: no
- **Outlook** — Optional: no
- **Rest-Assured** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 8

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-03T18:38:53Z
- Event: close; At: 2026-11-11T06:58:09Z
- Event: reopen; At: 2026-11-11T18:17:24Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 8
- **Expected fill days**: 53
- **Reasons**: conf:9, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.