{"id":1952345,"url":"https://alion.io/job/miele-field-service-technician-2","title":"Field Service Technician","company":{"id":5706,"name":"Miele","domain":"miele.com","url":"https://alion.io/company/miele","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":41,"ghost_share":0.024,"stale_share":0.61,"repost_share":0.024,"time_to_fill_p50_days":53,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":["IE"],"hiring_countries_total":1,"salary":{"min":null,"max":45765,"currency":"EUR","period":"year","gross":null,"usd_annual":51223},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-06T10:29:30Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-18T16:44:47Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"About the Role\nAs a Field Service Technician at Miele Professional, you will service and repair a wide range of commercial appliances across multiple customer environments, including industrial laundries, laboratories, hospitals and medical facilities. From industrial washing machines and tumble dryers to specialist laboratory equipment washers, every day offers something different.\nWorking across the Republic of Ireland area, you will represent a globally recognised premium brand while delivering exceptional customer service and technical expertise. Some travel outside your local area, occasional overnight stays and out-of-hours work may be required, so flexibility is important.\nAt Miele, we strive to make our workplace and culture as future proof as our world-renowned products. Join a business that has continued to evolve since 1899 and help us live our philosophy of being “Immer Besser” - forever better.\nYour Responsibilities\nIn close collaboration with customers and internal departments, carry out fault diagnostics, servicing, maintenance and repairs on professional laundry and washer disinfector appliances to a high technical standard \nIn line with health, safety and gas safe regulations, complete the installation and decommissioning of professional appliances across commercial and medical environments \nThrough every customer interaction, contribute to an exceptional service experience while always representing the Miele brand professionally \nIn partnership with planners, managers and service partners, maintain clear communication to support efficient service delivery and resolve technical issues effectively \nBy maintaining accurate van stock, spare parts control and daily administration, support strong first-time fix rates and operational efficiency \nThrough customer engagement and product knowledge, promote Miele care products, accessories, service contracts and planned maintenance solutions \nBy actively participating in technical training and development, maintain up-to-date knowledge of Miele products, systems and diagnostic processes while working towards performance targets and key performance indicators \nWhat We Are Looking For\nStrong diagnostic and fault-finding skills, including the ability to repair and maintain professional electrical and gas appliances using relevant test equipment \nProven experience working within a field service or technical customer service environment while delivering high standards of customer support \nSound technical knowledge of UK power supplies, wiring components and appliance systems, with the ability to identify and resolve technical issues effectively \nExcellent communication and organisational skills, with the ability to manage workload independently and build positive customer relationships \nA proactive approach to learning and development, including maintaining up-to-date product knowledge and completing technical training programmes \nWhat We Offer\nA salary of up to €45,765 per annum with on-target earnings potential of up to €53,392 plus a competitive benefits package \nExtensive discounts on Miele products for yourself, family and friends \nDaily lunch allowance \nWinter Flu vaccines and free eye tests \nAdditional benefits including recognition schemes and more \nAdditional Information\nWe have two full-time permanent positions to join our Miele Ireland team with Technician vacancies covering the Republic of Ireland area.\nCandidates with experience in Medical products and / or with Medical Validation experience would be advantageous and may attract a higher salary.\nWe welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can 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