{"id":122623,"url":"https://alion.io/job/miele-it-solution-architect-customer-service-mwd","title":"IT Solution Architect - Customer Service (m/w/d)","company":{"id":5706,"name":"Miele","domain":"miele.com","url":"https://alion.io/company/miele","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":36,"ghost_share":0.028,"stale_share":0.694,"repost_share":0.028,"time_to_fill_p50_days":53,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gütersloh, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":173000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SAP BTP","optional":false},{"name":"ABAP","optional":true}],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-28T09:01:54Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Das ist die Aufgabe\nFür die IT-Produkte im Customer Service gestaltest und verantwortest du die Architektur sowie ihre Integration in andere Produkte und Plattformen\nArchitekturprinzipien, Standards und Governance-Strukturen übersetzt du in eine konsistente, zukunftsfähige und leistungsstarke Domain-Architektur\nGemeinsam mit den Solution Architects entwickelst du die Architektur-Roadmap für die Domain und stimmst sie mit den relevanten Plattform-Roadmaps ab\nBei der Auswahl und Weiterentwicklung der IT-Produkte berätst du zu Integrierbarkeit, Skalierbarkeit sowie zu einem sicheren und performanten Betrieb\nIn deiner Rolle berichtest du an den Category Owner der IT und arbeitest eng mit anderen Domain Architects sowie dem Enterprise-Architecture-Team zusammen\nDas überzeugt uns\nEin abgeschlossenes Studium der Informatik oder Wirtschaftsinformatik beziehungsweise eine vergleichbare Qualifikation bildet deine fachliche Grundlage\nDu bringst mehrjährige Erfahrung in Enterprise, Domain oder Solution Architecture sowie in der Gestaltung moderner, globaler und skalierbarer Applikationslandschaften mit\nMit modernen ERP-, Service- und Plattformarchitekturen kennst du dich fundiert aus und kannst Technologien wie SAP S/4HANA, SAP BTP, IFS Field Service oder vergleichbare Enterprise-Lösungen sicher einordnen\nModerne KI-Technologien, KI-Systemarchitekturen und generative KI-Lösungen verstehst du in ihrem Zusammenspiel mit einer nachhaltigen IT-Architektur\nKomplexe fachliche Anforderungen übersetzt du in tragfähige Architekturkonzepte, berätst unterschiedliche Stakeholder und kommunizierst fließend auf Deutsch und Englisch; gelegentliche Auslandsreisen sind für dich möglich","description_format":"text","description_chars":1685,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Appliances","Sterilization & Infection Control"],"lifecycle":[{"event":"open","at":"2026-08-25T00:00:00Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.542,"p_room":0.44,"age_days":64,"expected_fill_days":53,"reasons":["conf:18","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/miele-it-solution-architect-customer-service-mwd","json_url":"https://alion.io/job/miele-it-solution-architect-customer-service-mwd.json","meta":{"generated_at":"2026-10-28T10:18:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13545,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5706},"rest":"https://alion.io/mcp/rest/get_company?id=5706"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmiele-it-solution-architect-customer-service-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmiele-it-solution-architect-customer-service-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmiele-it-solution-architect-customer-service-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/miele-it-solution-architect-customer-service-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmiele-it-solution-architect-customer-service-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":122623}},{"tool":"search_jobs","arguments":{"company":"miele.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":122623},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}