Leader of Supply Chain Operations
About Miele
What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
About Your Workplace
Join Miele's Supply Chain team as Leader of Supply Chain Operations and take ownership of our warehouse, transport and operational logistics activities. Reporting to the Director of Supply Chain Management, you'll lead the day-to-day operation of our warehouses and third-party logistics partners while ensuring products more efficiently, safely and reliably through the supply chain.
This is a highly influential role for an operational leader who enjoys creating structure, improving efficiency and developing high-performing teams. You'll work closely with Planning, Forecasting, Stock and external logistics partners to ensure our operations are aligned, transparent and continually improving.
Your Responsibilities
Lead and oversee warehouse, shipping, transportation and reverse logistics operations, including third-party logistics providers
Build and maintain efficient operational processes across warehousing and transport, with a focus on service, cost and performance
Lead inventory reconciliation, stocktakes, returns management and resolution of delivery or stock discrepancies
Coordinate transport and warehouse activity with Planning, Forecasting, Stock and other internal stakeholders to ensure seamless end-to-end operations
Monitor operational KPIs, identify inefficiencies and implement initiatives to improve service, productivity and cost performance
Act as the key user for warehousing, shipping and reverse logistics processes, including supporting major system and process changes
Lead, coach and develop the operational workforce while promoting a safe, engaged and high-performing culture
What We Are Looking For
Must-have
Proven leadership experience across warehouse, logistics or supply chain operations
Strong understanding of end-to-end warehouse, transport and operational processes
Demonstrated ability to lead teams and third-party logistics partners to achieve performance outcomes
Strong commercial and cost-management mindset with a focus on operational efficiency
Excellent problem-solving, decision-making and communication skills
Strong systems capability with experience using warehouse, transport or supply chain management systems
Nice-to-have
Experience within the whitegoods, consumer products or a similarly complex distribution environment
Experience managing 3PL relationships and operational service agreements
Experience with WMS, TMS or ERP systems
Relevant qualification in logistics, supply chain, engineering or a related discipline
Experience leading continuous improvement or cost optimisation initiatives
Our Benefits
Quarterly Life Leave - one paid day each quarter to recharge
Personal development and career opportunities
Employee discounts
Access to a wide range of wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support
Experience meaningful recognition for both individual accomplishments and team successes