{"id":4198569,"url":"https://alion.io/job/milestone-systems-experience-designer","title":"Experience Designer","company":{"id":38583,"name":"Milestone Systems","domain":"milestonesys.com","url":"https://alion.io/company/milestonesys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Design","role_family":"Design","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brøndby, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T20:09:06Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T18:34:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Founding Product Designer\nCopenhagen / Brøndby, Denmark | HX Product Design, 100% dedicated to a new product.\nMake an impact with us\nHelp shape a new product at Milestone Systems, where what you do matters and people are at the heart of everything we do. You will bring curiosity and continuous learning to an environment grounded in integrity, collaboration and strong relationships.\nHelp decide what our new product becomes. As a founding product designer, fully dedicated to the initiative, you will work directly with customers and a small Product and Engineering team. Together, you will discover what matters, build working experiments and turn promising ideas into well-crafted experiences.\nAbout the role\nWe have an early thesis; the customer problems, product scope and workflows are still open. You will help define the product itself, starting with empathy for customers to discover opportunities and frame problems before requirements exist. With Product and Engineering, you will make assumptions explicit, create hypotheses and test them with customers to decide where to invest next.\nYou will work alongside Product and Engineering from discovery through delivery, building and learning together rather than through sequential handoffs. Together, you will agree ownership and decision rights, so your responsibilities and autonomy are clear. You will report to Damion Bailey, the Head of Product Design.\nWhat you will do\nDiscover problems worth solving. Personally interview and observe operators, administrators and purchase or adoption stakeholders, focusing on customers facing active problems or real purchase/adoption decisions. Use what you learn to establish which problems merit investment and shape product direction with Product and Engineering.\n\nBuild to learn. Independently create functional, code-based experiments using AI-assisted tools, real data and available platform capabilities. Agree learning questions and evidence thresholds, critically review AI output and decide what to pursue, change or stop.\n\nDesign and test human + AI interactions. Explore new modalities and interaction patterns that make intelligent systems understandable, balancing automation, transparency, attention and human oversight and control.\n\nTurn learning into customer value. Take validated opportunities toward customer-used pilots and shipped capabilities with Product and Engineering, agreeing feasible milestones and making trade-offs explicit.\n\nCraft experiences that last. Bring interaction design, accessibility and visual detail to production. Let principles and reusable patterns emerge from learning, creating coherence across the initiative and wider Milestone ecosystem.\n\nWhat success looks like\nFirst weeks: Meet customers directly and begin timeboxed experiments. Agree what each experiment needs to teach you, what evidence will be sufficient to make a decision and when that decision will be made.\n\nWithin 60-90 days: Show how customer observations and experiments have changed product decisions and the roadmap.\n\nAs opportunities mature: Move validated ideas toward customer-used pilots and shipped capabilities, recording adoption, operational value and remaining uncertainty.\n\nWhat matters: Reduced uncertainty and validated customer value-not prototype volume or polish alone.\n\nWhat you bring\nYour work matters more than your credentials. No specific degree is required. We look for portfolio evidence and shipped outcomes across four core areas: customer-grounded discovery, independent AI-native building, zero-to-one product judgment and end-to-end design craft. Alongside these, we look for the collaboration, English-language and mobility requirements described under Working together.\nCustomer-grounded discovery. You have personally interviewed and observed customers, identified opportunities and designed experiments that changed product direction.\n\nFunctional, code-based prototyping. You can independently build working prototypes with AI-assisted tools, critically assess the tools’ output and collaborate with engineers at implementation depth. This is what we mean by independent AI-native building.\n\nZero-to-one product judgment. You have repeatedly helped small, autonomous teams turn uncertain needs into live pilots, shipped capabilities or real adoption decisions. You can explain your contribution, trade-offs and decisions to pursue, change or stop.\n\nEnd-to-end design craft. You combine interaction design, accessibility, visual craft and systems thinking to make complex, intelligent systems intuitive and trustworthy, with appropriate transparency and human control.\n\nWorking together. You collaborate confidently across disciplines, conduct research and communicate in professional English, and are willing to co-locate with the founding team in Copenhagen and travel for customer or partner testing during critical phases.\n\nOPTIONAL (helpful, not required): experience with AI products, enterprise or operational workflows, platform ecosystems, video/security technology, or semiotics and non-verbal communication.\nWhy this opportunity\nYou will have direct customer access and close partnership with product and engineering decision-makers. This gives you the opportunity to combine customer discovery, AI-native building and design craft, with learning that helps shape the initiative and influence the next generation of Milestone products.\nHow you can grow\nDeepen your expertise in zero-to-one product creation, AI-native design and product strategy through hands-on founding-team work.\n\nExplore potential development paths toward principal-level experience design or broader product design leadership.\n\nReady to make an impact?\nExcited by the chance to shape what comes next? We would love to see how you think, learn and build.\nApply with your CV and portfolio in English. In your portfolio examples, explain your personal contribution, the customer evidence and the key trade-offs. Show the path from discovery and working experiments to a pilot, shipped capability or adoption decision. An example where evidence led you to stop or substantially redirect an idea is also welcome.\nAbout Milestone Systems \nMilestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service and BriefCam analytics. We amplify what organizations of any size can see, do and achieve with video.","description_format":"text","description_chars":6452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Computer Vision","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-11-12T21:16:33Z"}],"visa":[{"country":"DK","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Certified for Denmark's Fast-track scheme","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Fast-track scheme","cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["SIRI: companies certified for the Fast-track scheme"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":52,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/milestone-systems-experience-designer","json_url":"https://alion.io/job/milestone-systems-experience-designer.json","meta":{"generated_at":"2026-11-14T22:51:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30233,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38583},"rest":"https://alion.io/mcp/rest/get_company?id=38583"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmilestone-systems-experience-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmilestone-systems-experience-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmilestone-systems-experience-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/milestone-systems-experience-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmilestone-systems-experience-designer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4198569}},{"tool":"search_jobs","arguments":{"company":"milestonesys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4198569},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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