{"id":3953190,"url":"https://alion.io/job/milestone-technologies-storage-area-network-administrator-l2","title":"Storage Area Network Administrator L2","company":{"id":3171636,"name":"Milestone Technologies","domain":"milestone.tech","url":"https://alion.io/company/milestone-tech","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Oracle","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-09T05:35:00Z","employer_posted_date":null,"last_verified_at":"2026-11-09T05:35:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job description:\n\nThe L2 SAN & Storage Engineer is responsible for the day-to-day operations, provisioning, maintenance, and troubleshooting of enterprise shared storage devices, fabric networks, and backup technologies. This role provides Level 2 escalation support to ensure the demanding uptime, responsiveness, and performance of production storage and backup environments. The ideal candidate brings strong hands-on experience with Dell PowerMax, Dell Unity, and Data Domain, combined with deep knowledge of iSCSI protocols, VMware host environments, and solid ITSM practices.\n\nTechnical & Process Profile Summary:\nStorage Technologies: Dell PowerMax, Dell Unity (File & Block)\nBackup Technologies: Dell Data Domain, Veeam, Oracle RMAN\nProtocols & Networking: iSCSI, Fibre Channel (FC)\nHost & Virtualization: VMware vSphere (ESXi), Windows Server, RHEL/OEL\nMonitoring Tools: SolarWinds, Splunk (Log analysis & dashboard tracking)\nTicketing & Operations: JIRA (Incident, Change, Service Requests), ITSM Framework\nShift Timings: 24x7 Operations (Rotational Shifts)\n\nKey Responsibilities:\nStorage Administration: Perform day-to-day provisioning and allocation of storage, including creating Storage Groups, Aggregates, Volumes, LUNs (Thin/Thick), and managing Storage Virtual Machines (SVM) across Dell PowerMax and Dell Unity platforms.\nHost Connectivity & Virtualization: Configure, map, and troubleshoot host-side storage connectivity within a highly virtualized VMware ESXi environment, including cluster configurations, multi-pathing (PSP/NMP), and datastore management.\nProtocol Management: Implement, manage, and troubleshoot storage connectivity using iSCSI (software/hardware initiators, network binding, CHAP authentication) and Fibre Channel fabric protocols.\nEnterprise Monitoring: Proactively monitor storage array health, replication status, and fabric alerts using SolarWinds. Leverage Splunk to track alerts, analyze system logs, and review dashboards to investigate storage performance anomalies.\nITSM & Queue Management: Own the operational queue within JIRA, acting as the L2 technical owner for Incident Management, Service Requests, and Problem Management. Ensure all operational activities strictly follow organizational ITSM frameworks.\nBackup & Recovery Operations: Administer and monitor enterprise backups utilizing Dell Data Domain and Veeam. Triage backup failures for business-critical volumes and databases (SQL/Oracle via RMAN).\nLifecycle & Maintenance: Coordinate with hardware vendors (e.g., Dell) for physical component replacements (disks, controllers, SFPs) and assist L3/Architecture teams with storage microcode/firmware upgrades and data migrations.\n\nRequired Skills & Qualifications:\nEducation: Bachelor's degree in Computer Science, IT, or equivalent practical combination of education and experience.\nExperience: 5-7 years of dedicated experience in enterprise SAN/NAS storage and backup infrastructure support.\nStorage Expertise: Proven hands-on administration experience with Dell PowerMax and Dell Unity storage arrays.\nNetwork & Protocols: Direct hands-on experience configuring iSCSI storage networks alongside traditional Fibre Channel switching.\nVirtualization Exposure: Operational knowledge of VMware vSphere environments, focusing on how ESXi hosts interact with shared enterprise storage.\nTools & Processes: Practical experience tracking work via JIRA and a strong foundational understanding of ITSM methodologies (Incident, Change, and Problem workflows).\nMonitoring Skills: Experience using SolarWinds for infrastructure health monitoring and Splunk for analyzing technical logs.\nCollaborate with client, network, server, database, and application teams to resolve storage and connectivity issues.\nParticipate in change management, patching, upgrades, and maintenance windows.\nStrong analytical and problem-solving skills.\nExcellent communication and documentation skills.\nSkills\nDell PowerMax, Dell Unity, FC, Fibre Channel, PowerMax, SAN, Storage, Unity, iSCSI","description_format":"text","description_chars":4019,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Professional Services","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-11-09T05:35:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["seen:0","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/milestone-technologies-storage-area-network-administrator-l2","json_url":"https://alion.io/job/milestone-technologies-storage-area-network-administrator-l2.json","meta":{"generated_at":"2026-11-10T01:37:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3747,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3171636},"rest":"https://alion.io/mcp/rest/get_company?id=3171636"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmilestone-technologies-storage-area-network-administrator-l2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmilestone-technologies-storage-area-network-administrator-l2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmilestone-technologies-storage-area-network-administrator-l2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/milestone-technologies-storage-area-network-administrator-l2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmilestone-technologies-storage-area-network-administrator-l2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3953190}},{"tool":"search_jobs","arguments":{"company":"milestone.tech","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3953190},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}