{"id":2055220,"url":"https://alion.io/job/milk-bar-general-manager-nomad","title":"General Manager - Nomad","company":{"id":1800053,"name":"Milk Bar","domain":"milkbarstore.com","url":"https://alion.io/company/milkbarstore","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":130000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1181},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T21:34:10Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T10:26:05Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nThe General Manager oversees the day-to-day operations of a designated Milk Bar Flagship, and is responsible for supporting, managing, and developing all team members to exceed business goals.\nJOB RESPONSIBILITIES\nCustomer Service\nDemonstrate a commitment to service by prioritizing the guest experience and creating personalized moments.\nEnsure smooth day to day operations of designated Bakery. Foster and promote a strong work culture and #MilkBarLife, and uphold brand service standards.\nCoach, guide and support team to provide exceptional customer experience.\nFully understand and exhibit the Milk Bar ethos, embody our core values, inspire celebration, and create real magic. Serve as a brand ambassador both internally and externally\nMaintain brand identity in all interactions. Go above and beyond to resolve customer feedback, directly and through your team. Utilize Chatmeter on a weekly basis to respond to all customer feedback related to your location.\nHuman Resources and Talent Development\nResponsible for recruiting, hiring, onboarding, and ongoing development.\nLead staff development and succession planning. Provide ongoing feedback and establish performance expectations.\nCultivate a strong team culture that inspires everyday celebration\nHandle payroll and scheduling. Anticipate schedule changes based on needs and seasonality and ensure all staffing needs are met while meeting the budget. Manage attendance, call outs and lateness's.\nMaintain legal compliance with all relevant EEO, labor, HR, wage and food safety laws and regulations.\nIdentify underperforming team members and partner with your area manager to create a performance development plan. Track progress through conversation logs through Paylocity.\nOperations & Sales\nMaintain an elevated standard of bakery operations that ensure a welcoming, clean and safe environment for guests and team members.\nResponsible for the profitability of the Bakery and ensuring your team understands how to meet and exceed financial targets.\nResponsible for the preparation of the most delicious Milk Bar products, including baking in store, always prioritizing taste and quality.\nTrack sales against budget, execute strategies for increasing sales, while maintaining constant communication with the team. Manage and track voids, discounts and any financial inconsistencies.\nMaintain inventory par levels and ensure inventory is replenished and all items are available in-store and on 3PL.\nCommunicate repair and maintenance issues through ResQ so they can be addressed efficiently.\nComply and enforce DOH regulations and Milk Bar GMP standards when performing cleaning tasks, preparing food and beverages, and working behind the counter. Follow and lead company dress code and hygiene practices and standards. Adhere to any current and future Covid19 related regulations. Uphold Milk Bar, local, state and federal requirements and assure the Bakery is well prepared for any inspections. Passing grade is the expected standard (pass outside of NY/LA, A grade in NY and LA).\nMeet with Area Manager on a weekly basis and attend Bakery Meetings.\nEnsure team members are utilizing all operational / training materials. Maintain and enforce daily checklists, including but not limited to: temperature logs, FIFO, soft serve, deep clean tasks and AM / PM checklists.\nOversee all menu changes and ensure they are properly implemented. Communicate all menu changes to delivery and pickup services.\nAddress any facilities, tech and art requests with corresponding departments.\nPlease note that job duties are subject to change at the Bakery’s discretion.\nRequirements\n2 years managerial/supervisory experience required, preferably in the hospitality or food industry.\nFood handler card required (Food Protection Certificate in NYC).\nStrong leadership, decision making and multitasking skills.\nAble to work a flexible schedule of nights, weekends, and holidays.\nSelf starter. Able to observe what needs to be changed and execute it.\nStrong communication skills. Ability to solve problems independently and delegate as needed.\nPassion for food, sweets and coffee - big plus.\nAbility to build relationships and embrace change.\nMust be able to safely lift up to 25 lbs and remain in a stationary position for shifts.\nRegular in-person attendance is an essential function and requirement of this position.\nSalary Description\n$80,000","description_format":"text","description_chars":4400,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Health Care","Bakery & Pastry"],"lifecycle":[{"event":"open","at":"2026-10-07T23:33:49Z"}],"visa":[],"liveness":{"score":94,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.936,"p_room":1,"age_days":5,"expected_fill_days":17,"reasons":["conf:15","urgency","win:early","comp:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/milk-bar-general-manager-nomad","json_url":"https://alion.io/job/milk-bar-general-manager-nomad.json","meta":{"generated_at":"2026-10-13T13:08:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20415,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1800053},"rest":"https://alion.io/mcp/rest/get_company?id=1800053"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmilk-bar-general-manager-nomad"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmilk-bar-general-manager-nomad"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmilk-bar-general-manager-nomad"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/milk-bar-general-manager-nomad\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmilk-bar-general-manager-nomad"}]}