{"id":1051362,"url":"https://alion.io/job/mill-commercial-launch-deployment-manager-2","title":"Commercial Product Operations Manager","company":{"id":7705,"name":"Mill","domain":"mill.com","url":"https://alion.io/company/mill","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Bruno, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-18T22:32:43Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-11-08T09:24:57Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"Mill is a waste prevention technology company reimagining what it means to eliminate waste, starting with food. We build smart systems and infrastructure for homes, businesses, and municipalities that transform food scraps from landfill-bound waste into valuable resources, including chicken feed. Tens of thousands of Mill’s residential food recyclers are already helping households divert millions of pounds of food scraps every year, paving the way for our upcoming launch of Mill Commercial-the industry’s first end-to-end solution for managing, understanding, and preventing food waste in commercial environments (e.g. grocery, restaurants, food services). At Mill, we are passionate about building easy-to-use, beautifully designed technologies that keep food in the food system and out of landfills.\nThe Role\nAre you someone who thrives in an environment where physical hardware meets high-stakes operational challenges? Have you executed complex new product introductions (NPI) or scaled infrastructure solutions across commercial business footprints? Have you coordinated activities across multiple customers simultaneously?\nAs the Commercial Launch & Deployment Manager, you will serve as the tactical execution lead for Mill’s commercial launch and expansion. You will work closely with our Head of Deployments and the Operations team to transition our business from initial commercial pilots to full-scale enterprise operations. This is a fast-paced operational orchestration role designed for an exceptional, detail-oriented leader.\nKey Responsibilities\n1. Site Readiness & Launch Program Management\nHelp to develop, iterate and support the \"Mill Commercial Site Readiness Checklist\" and launch playbooks across heterogeneous commercial kitchen, grocery and other food service configurations\nBuild and maintain the integrated master launch schedule for all customers bridging Hardware Engineering, Supply Chain, Logistics, Field Operations, and Partner Success teams.\nLead daily/weekly cross-functional syncs to mitigate risks and work through bottlenecks, tracking critical paths to ensure hitting committed deployment schedules.\n2. Vendor Management & Third-Party Orchestration\nManage third-party vendors needed for successful deployments.\nAct as the escalation lead for field issues during active deployments, ensuring service level agreements (SLAs) are rigorously maintained through installation phases.\nAudit vendor performance, ensuring work conforms to Mill's standards, technical specs, and partner-specific security or access requirements.\n3. Partner Success & Sustaining Operations Hand-off\nPartner deeply with the commercial account team to translate complex technical workflows into simplified, high-adoption standard operating procedures (SOPs) for grocery kitchen staff.\nCo-develop and deploy training curricula, localized quick-reference documentation, and train-the-trainer frameworks optimized for high-turnover service environments.\nWho You Are\nHardware Deployment Experience: You have a proven track record of shipping or deploying physical hardware products. Backgrounds in enterprise IoT, commercial charging/energy infrastructure, commercial appliances, or industrial supply chain hardware deployments are highly valued.\nAn Operations Mindset: You possess a tactical, \"measure twice, cut once\" philosophy. You are comfortable interfacing with a lot of people daily and dealing with logistics, general contractors, loading docks, and facilities managers.\nCross-Functional Liaison: You know how to translate technical constraints to corporate leaders and floor managers alike with clarity, empathy, and absolute professionalism.\nAI-enabled Approach: You err on the side of diving into optimizing workflows through applying AI to help scale at increasing speed and efficiency.\nQualifications & Requirements\n4+ years of program management, field operations, or hardware launch experience, with at least 2 years specifically dedicated to B2B, commercial infrastructure, or enterprise hardware environments.\nTechnical literacy; comfortable diving into hardware specifications, electrical/space constraints, facility architectural diagrams, and network connectivity profiles.\nWillingness to travel nationally up to 50% during peak site-deployment and validation cycles.\nExperience operating within health, safety, food-handling, or building compliance frameworks (OSHA, NSF, UL, etc.) is a distinct advantage.\nThe estimated base salary range for this position is $150k to $170k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. At Mill, it is not typical for an individual to be hired at or near the top of the range for their role.","description_format":"text","description_chars":4913,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Home Appliances"],"lifecycle":[{"event":"open","at":"2026-09-19T00:04:19Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.8,"p_room":0.75,"age_days":50,"expected_fill_days":70,"reasons":["conf:0","win:late"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":true},"html_url":"https://alion.io/job/mill-commercial-launch-deployment-manager-2","json_url":"https://alion.io/job/mill-commercial-launch-deployment-manager-2.json","meta":{"generated_at":"2026-11-08T11:24:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24551,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7705},"rest":"https://alion.io/mcp/rest/get_company?id=7705"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmill-commercial-launch-deployment-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmill-commercial-launch-deployment-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmill-commercial-launch-deployment-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mill-commercial-launch-deployment-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmill-commercial-launch-deployment-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1051362}},{"tool":"search_jobs","arguments":{"company":"mill.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1051362},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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