{"id":3021344,"url":"https://alion.io/job/millennium-management-production-support-engineer-3","title":"Production Support Engineer","company":{"id":704283,"name":"Millennium Management","domain":"mlp.com","url":"https://alion.io/company/millennium-management","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":85,"open_postings":57,"ghost_share":0,"stale_share":0.386,"repost_share":0,"time_to_fill_p50_days":93,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":156000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8444},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-08T09:12:38Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Production Support EngineerAbout Millennium\nMillennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors. Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.\nMeet the Team\nMillennium’s Information Technology organization is core to the health and growth of the firm. Supporting an active, multi-manager business model, the team develops and maintains flexible, scalable technology and advanced proprietary systems, including next-generation analytical and trading capabilities. The Derivatives Trading Application Support Team provides front-office support for Equity Derivatives and Convertible Bond trading tools, analytics, and monitoring systems.\nWhat You’ll Do\nProvide Level 1+ front-office production support to Portfolio Managers and trading users of Equity Derivatives volatility and Convertible Bond platforms.\nTroubleshoot and resolve issues across market data, pricers, risk, trade capture, P&L, and Convertible Bond analytics; coordinate escalation with engineering teams.\nBuild and maintain monitoring, alerting, and operational dashboards for critical intraday and end-of-day processes.\nAutomate recurring support and operational tasks through scripts and tools, reducing manual intervention and improving process reliability.\nMeasure and improve platform availability, performance, data quality, and operational resilience; contribute to incident reviews, runbooks, and preventative fixes.\nTrain users on supported platforms and communicate clearly during incidents, releases, and planned changes.\nWhat You Bring\nExperience in front-office trading support or development; approximately five years of experience is preferred.\nStrong knowledge of Equity Derivatives products, Convertible Bonds, volatility surfaces, and forward calibration.\nProficiency in Python and Unix shell scripting, with the ability to work effectively in a Java environment.\nExperience with Asian listed and OTC derivatives markets; familiarity with structured products and warrant markets is preferred.\nExperience with market data and analytics vendors such as Bloomberg, Reuters, IHS Markit, ICE, Cscreen, or Monis is a plus.\nStrong written and verbal communication skills, with the ability to train and support front-office users.\nAbility to prioritize competing demands and operate with urgency in a fast-paced, high-pressure environment.\nStrong attention to detail, ownership mindset, problem-solving ability, and sound judgment when mitigating production issues.","description_format":"text","description_chars":2960,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-10-21T17:54:51Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":19,"expected_fill_days":93,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/millennium-management-production-support-engineer-3","json_url":"https://alion.io/job/millennium-management-production-support-engineer-3.json","meta":{"generated_at":"2026-11-08T13:31:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28697,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":704283},"rest":"https://alion.io/mcp/rest/get_company?id=704283"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmillennium-management-production-support-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmillennium-management-production-support-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmillennium-management-production-support-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/millennium-management-production-support-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmillennium-management-production-support-engineer-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3021344}},{"tool":"search_jobs","arguments":{"company":"mlp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3021344},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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