{"id":4060535,"url":"https://alion.io/job/millenniumit-esp-senior-engineer-networking-managed-services-fixed-term","title":"Senior Engineer – Networking - Managed Services (Fixed Term)","company":{"id":2563097,"name":"MillenniumIT ESP","domain":"mitesp.com","url":"https://alion.io/company/mitesp","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-11-11T08:20:38Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T08:20:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nProvide L2 and L3 technical support for enterprise network infrastructure, ensuring high availability, stability, and optimal performance of customer environments\nManage, troubleshoot, and resolve complex network incidents and service requests related to Routing, Switching, Wireless, SD-WAN, Software-Defined Networking (SDN), and Cisco ACI technologies\nPerform advanced troubleshooting and Root Cause Analysis (RCA), implementing permanent corrective actions to minimise recurring incidents and service disruptions\nConfigure, maintain, optimise, and support multi-vendor network infrastructure solutions in accordance with customer requirements and industry best practices\nManage and support enterprise routing and switching technologies, including dynamic routing protocols, VLANs, Spanning Tree Protocol (STP), redundancy, and high-availability solutions\nProvide technical expertise in enterprise wireless networking, including Wireless LAN Controllers (WLCs), access points, authentication, roaming, and wireless performance optimisation\nSupport and manage SD-WAN and SDN environments, including policy management, network segmentation, centralised management, and network automation\nProvide technical support for Cisco ACI environments, including fabric operations, application profiles, endpoint groups, contracts, and network connectivity troubleshooting\nParticipate in 24×7 support operations, including incident management, problem management, change management, and scheduled maintenance activities\nEnsure compliance with agreed Service Level Agreements (SLAs), operational procedures, and customer-specific service requirements\nProactively identify potential network issues, performance bottlenecks, and service improvement opportunities through continuous monitoring and analysis\nPrepare and maintain technical documentation, including network diagrams, configuration backups, troubleshooting guides, Standard Operating Procedures (SOPs), RCA reports, and operational procedures\nParticipate in customer technical discussions and service review meetings, providing recommendations for network optimisation and infrastructure improvements\nMentor junior engineers, provide technical guidance, conduct knowledge-sharing sessions, and contribute to the development of team capabilities\nCollaborate with cross-functional teams, vendors, and internal stakeholders to ensure effective service delivery and timely resolution of technical issues\nResearch emerging networking technologies, industry trends, and best practices to continuously enhance technical capabilities and managed services offerings\nContinuously develop technical competencies by obtaining and maintaining relevant industry certifications\nPerson Specification\nPossess a Bachelor's Degree in Engineering, Information Technology, Computer Science, or an equivalent qualification from a recognised institution\nHave a minimum of 2 years of hands-on experience in Network Engineering, Network Operations, or Enterprise Managed Services\nDemonstrate strong technical knowledge and hands-on experience in enterprise Routing and Switching technologies\nPossess practical experience in supporting enterprise Wireless LAN infrastructure, SD-WAN, and Software-Defined Networking (SDN) solutions\nDemonstrate knowledge and hands-on experience in Cisco ACI and Data Centre Networking technologies\nPossess multi-vendor networking experience, with exposure to solutions from Cisco, Juniper, HPE Aruba, Fortinet, Huawei, or other leading networking technology providers\nHold relevant industry certifications in networking technologies, such as Cisco CCNA/CCNP, Juniper JNCIA/JNCIS/JNCIP, HPE Aruba certifications, Fortinet FCP/FCSS, or equivalent vendor certifications\nRelevant specialist certifications in Wireless, SD-WAN, SDN, or Cisco ACI technologies will be considered an added advantage\nDemonstrate strong troubleshooting, analytical, and problem-solving skills, with the ability to independently resolve complex technical issues\nPossess a good understanding of ITIL-based service management practices, including Incident, Problem, Change, and Service Request Management\nDemonstrate excellent written and verbal communication skills, including technical documentation and customer communication\nPossess strong interpersonal skills and the ability to work effectively within a collaborative, customer-focused team environment\nDemonstrate the ability to manage priorities, handle escalations, and perform effectively under pressure in a 24×7 Managed Services environment\nExhibit technical leadership capabilities, a proactive mindset, and a commitment to knowledge sharing and continuous professional development\nKnowledge of network automation, scripting, and Infrastructure as Code (IaC) technologies will be considered an added advantage","description_format":"text","description_chars":4815,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Managed IT Services (MSP)","Systems Integrators","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-11-11T08:20:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:0","win:early"],"computed_at":"2026-11-11T08:59:36Z"},"pay":null,"html_url":"https://alion.io/job/millenniumit-esp-senior-engineer-networking-managed-services-fixed-term","json_url":"https://alion.io/job/millenniumit-esp-senior-engineer-networking-managed-services-fixed-term.json","meta":{"generated_at":"2026-11-11T08:59:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14649,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2563097},"rest":"https://alion.io/mcp/rest/get_company?id=2563097"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmillenniumit-esp-senior-engineer-networking-managed-services-fixed-term"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmillenniumit-esp-senior-engineer-networking-managed-services-fixed-term"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmillenniumit-esp-senior-engineer-networking-managed-services-fixed-term"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/millenniumit-esp-senior-engineer-networking-managed-services-fixed-term\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmillenniumit-esp-senior-engineer-networking-managed-services-fixed-term"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4060535}},{"tool":"search_jobs","arguments":{"company":"mitesp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4060535},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}