{"id":3343589,"url":"https://alion.io/job/miller-homes-customer-services-technician-luton","title":"Customer Services Technician - Luton","company":{"id":678419,"name":"Miller Homes","domain":"miller.co.uk","url":"https://alion.io/company/miller-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Northampton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":1370},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T16:28:47Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T07:15:05Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Customer Services Technician\nSouth Midlands Region, Luton\nCompetitive salary + attractive benefits\nAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.\nWe are looking to recruit a Customer Services Technician to join our team in the South Midlands region, ideally based around the Luton / Stevenage area. The role will see you carry out multi-trade remedial works in both occupied and unoccupied properties, delivering safe, high-quality repairs while providing a professional and positive customer service experience. As a front-facing representative of Miller Homes, the Technician plays a key role in upholding the company’s standards, values, and reputation.\nCUSTOMER SERVICES TECHNICIAN RESPONSIBILITIES:\nCarry out assigned remedial works in a safe, efficient, and professional manner across a range of trades.\nCommunicate politely and clearly with customers, keeping them informed of progress and any issues.\nEnsure the company vehicle is suitably racked, clean, tidy, and road-legal at all times.\nWork in full compliance with the company’s Safety, Health & Environment (SH&E) Management System.\nCUSTOMER SERVICES TECHNICIAN REQUIREMENTS:\nMulti-skilled, with practical experience across a range of trades including joinery, basic brickwork, plaster patching, painting and decorating, tiling, and general repairs.\nUnderstanding of construction techniques and basic awareness of NHBC standards.\nGood awareness of current health and safety legislation and best practice.\nProfessional, courteous, and respectful when representing Miller Homes.\nWHAT WE OFFER:\n Competitive basic salary\n26 days annual leave + public holidays + your birthday off\nOpportunity to earn 10% bonus\nCompany van","description_format":"text","description_chars":1962,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Residential Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-27T16:28:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":26,"reasons":["conf:2","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/miller-homes-customer-services-technician-luton","json_url":"https://alion.io/job/miller-homes-customer-services-technician-luton.json","meta":{"generated_at":"2026-11-03T11:58:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16493,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678419},"rest":"https://alion.io/mcp/rest/get_company?id=678419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmiller-homes-customer-services-technician-luton"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmiller-homes-customer-services-technician-luton"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmiller-homes-customer-services-technician-luton"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/miller-homes-customer-services-technician-luton\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmiller-homes-customer-services-technician-luton"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3343589}},{"tool":"search_jobs","arguments":{"company":"miller.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3343589},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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