{"id":3806748,"url":"https://alion.io/job/millicom-applied-ai-specialist","title":"Applied AI Specialist","company":{"id":54619,"name":"Millicom","domain":"millicom.com","url":"https://alion.io/company/millicom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-08T05:47:12Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Panama","Medellín, Colombia"],"countries":["PA","CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Anthropic","optional":false},{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Incident Management","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OpenAI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T17:58:49Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities?If so, Tigo is for you!\nWe believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.\nCome and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.\nThis is your opportunity, come and be part of Sangre Tigo!\nApply right now!\nApplied AI SpecialistImplement, configure, deploy, operate, and optimize Artificial Intelligence use cases defined and prioritized by the Tigo Technology Center (TTC), ensuring their successful adoption, secure operation, and value generation for Technology, Operations, and Business teams.\nThe role is responsible for executing initiatives using approved corporate platforms and Information Security best practices, transforming business requirements into operational solutions that improve productivity, efficiency, and user experience.\nAI Solution Implementation\nImplement AI use cases according to the roadmap and priorities defined by TTC.\nConfigure AI assistants, agents, copilots, and intelligent workflows.\nCustomize and adapt corporate solutions to meet business requirements.\nConduct functional testing, validation activities, and production deployments.\nParticipate in trials, proof of concepts (PoCs), and production rollouts.\nundefined\nRequirements Gathering and Analysis\nGather and document functional requirements from business users and stakeholders.\nAnalyze existing processes to identify dependencies and improvement opportunities.\nTranslate operational needs into solution configurations within approved corporate platforms.\nDevelop and maintain functional and technical documentation related to implemented solutions.\nundefined\nContinuos Improvement\nMonitor performance and adoption of implemented solutions.\nOptimize prompts, AI agents, solution configurations, and related business processes.\nIdentify opportunities to improve productivity and user experience across TTC and Tigo operations.\nTrack solution adoption and effectiveness metrics.\nundefined\nTraining and Support\nDevelop user guides and training materials.\nProvide functional support and troubleshooting for implemented AI solutions.\nDeliver end-user training when required.\nEnsure a smooth transition from implementation to operational support.\nundefined\nGovernance, Security and Compliance\nEnsure compliance with corporate policies related to Information Security, Privacy, Data Governance, and AI Governance.\nFollow Millicom standards, procedures, and guidelines for the design, implementation, operation, and support of digital solutions.\nApply Information Security best practices throughout the solution lifecycle, ensuring adherence to Security by Design and Security by Default principles.\nEnsure that access controls, integrations, and information handling comply with applicable MIC policies, standards, and controls.\nMaintain technical and operational documentation required for audits, compliance reviews, and corporate governance processes.\nKey Interfaces\n\nInternal Interfaces Head of Tigo Technology Center (TTC)\nReceives priorities, strategic direction, and objectives for the AI roadmap.\nProvides regular updates on progress, risks, outcomes, and implementation metrics.\nEscalates dependencies, constraints, and resource requirements as needed.\nundefined\n Technology Leaders (Telco & IT)\nIdentify, analyze, and implement AI use cases that improve operational efficiency, observability, incident management, information analysis, and technical process optimization.\nCollaborate with technical and operational teams on requirements gathering, solution validation, and adoption activities.\n\n Network Operations Center (NOC)\nImplement AI-driven solutions focused on proactive monitoring, event management, reduction of manual activities, and operational excellence.\nSupport AI-enabled insights and decision-making capabilities.\nundefined\nInformation Security\nEnsure implemented solutions comply with corporate Information Security standards and controls.\nCoordinate security assessments, architecture reviews, and requirements related to AI solutions, integrations, and information access.\n\n External interfacesCorporate AI teams\nAlign implementations with corporate standards, governance frameworks, and approved AI platforms.\nShare best practices, lessons learned, and successful use cases.\n\n MIC Architecture Teams\nCoordinate integrations, technical dependencies, and platform access required for implementations.\nEnsure compliance with corporate architecture standards and solution design principles.\n\nQualifications\n\nEducationBachelor's degree in: Computer Science, Information Systems, Software Engineering, Telecommunications Engineering or related disciplines.Experience3+ years of experience in Technology, Telecommunications, Artificial Intelligence, Digital Transformation, or Process Improvement.\n2+ years of proven experience implementing Generative AI solutions or enterprise AI platforms.\nExperience gathering and documenting business and functional requirements and translating them into technology solutions.\nExperience working directly with business users and technical teams to implement operational improvements.\nExperience performing functional testing, validation, deployment, and operational support for digital solutions.\nExperience developing functional documentation, operational procedures, and training materials.\n\n Technical KnowledgeRequired:Artificial Intelligence and Generative AI fundamentals.\nAI use case design and implementation.\nPrompt Engineering.\nConfiguration and optimization of AI assistants, copilots, and intelligent agents.\nApplication of AI for automation, information analysis, and process optimization.\nResponsible AI and AI Governance principles.\nMonitoring and operation of AI solutions in production environments.\nIncident management and functional support of AI platforms.\nContinuous evaluation and optimization of AI models, agents, and copilots.\nAI Platforms:\nMicrosoft Copilot and Copilot Studio.\nEnterprise Generative AI platforms.\nFoundation models (OpenAI, Anthropic, or equivalent).\nAI agent implementation and configuration.\nIntegration of AI solutions with enterprise tools and platforms.\n\nPreferred:Azure OpenAI.\nAI APIs and integrations.\nRAG (Retrieval Augmented Generation).\nMCP (Model Context Protocol).\nPower Platform.\nIntermediate level Python.\n\nKey Competencies\nResults Orientation: Ability to deliver AI initiatives with quality, within agreed timelines, and focused on generating measurable business value.\nInnovation and Technology Adoption: Ability to identify, evaluate, and apply emerging AI capabilities that improve productivity, efficiency, and user experience.\nAnalytical Thinking and Problem Solving: Ability to understand business processes, analyze information, and translate operational needs into practical AI-based solutions.\nCustomer Focus: Ability to understand stakeholder needs and translate them into solutions that create business value.\nContinuous Learning: Ability to stay current on emerging technologies, particularly Artificial Intelligence, and apply new knowledge to business challenges.\n\n LanguageSpanish: Native.\nEnglish: Intermediate to Advanced, including technical reading and documentation comprehension.\n\nWe are a leading multinational company of mobile services, internet and cable television that is present in Latin America and we are the leading telecommunications company in Panama. In Latin America, Tigo has been recognized for several years in the \"Great Place to Work\" ranking as an excellent company to work for. Our people are our most precious asset. Tigo Panama directly employs more than 2,500 people nationwide and offers internal growth opportunities to its staff. We have a firm purpose that moves us and unites all of us who work in the company: \"To build the largest digital network to connect Panamanians by developing the communities we serve and improving their quality of life.\" Sangre Tigo runs through our veins, we are proud of our company and its history, we are innovative, we are passionate, we live to improve our communities and our clients are at the center of everything we do. We invite you to be part of our Tigo family!\nMillicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.","description_format":"text","description_chars":8946,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Intermediate (B1)","optional":true}]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband"],"lifecycle":[{"event":"open","at":"2026-11-05T13:44:20Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":27,"reasons":["conf:27","stale_co","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/millicom-applied-ai-specialist","json_url":"https://alion.io/job/millicom-applied-ai-specialist.json","meta":{"generated_at":"2026-11-08T20:12:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54619},"rest":"https://alion.io/mcp/rest/get_company?id=54619"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmillicom-applied-ai-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmillicom-applied-ai-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmillicom-applied-ai-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/millicom-applied-ai-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmillicom-applied-ai-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3806748}},{"tool":"search_jobs","arguments":{"company":"millicom.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3806748},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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