{"id":1862925,"url":"https://alion.io/job/miltenyi-biotec-service-sales-engineer","title":"Service Sales Engineer","company":{"id":1858033,"name":"Miltenyi Biotec","domain":"miltenyibiotec.com","url":"https://alion.io/company/miltenyibiotec","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":141},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T07:35:49Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-01T20:48:13Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Miltenyi Biotec B.V. & Co. KG (Miltenyi Biotec) is a distinguished global biotechnology company originated in year 1989 based on the invention of MACS® Technology under Mr. Stefan Miltenyi. With its headquarters located near Cologne in in Bergisch Gladbach, Germany, Miltenyi Biotec has established itself as a leader in the field of biomedical research and advanced cell and gene therapy. For more than 30 years, Miltenyi Biotec has played an important role in the design, development, manufacture, and integration of products that empower the advancement of biomedical research and enable cell and gene therapy. Miltenyi Biotec is having locations worldwide through its subsidiaries, affiliates (Miltenyi Biotec Group).\n Responsible for performing warranty and contract service maintenance, such as reviewing the severity of complex malfunctions, along with determining and or engaging in corrective actions required to restore systems to full operation in a time sensitive manner. In addition, you will prepare, update and maintain accurate logs, equipment performance data, service records and parts usage software.\nPrimary responsibility would be to support all Miltenyi Products in installation, preventive maintenance, operation, validation, training, repair services, service warranty and any other after sales services related activities;\nBe involved in a team to realize pre- service contracts for annual service revenues within assigned sales budget;\nSchedule, carry out planned maintenance calls and perform regular customer visits;\nReview all service contracts and renewal by collaborating with sales teams to understand customer requirements;\nResponsible for developing and maintaining strong interpersonal relationships with customer representative, ensuring customer satisfaction;\nTravel within assigned geography;\nPerform other duties/ad hoc tasks assigned.\n You have a B.S. or A.S. degree in Chemistry, Biology, Engineering, or a technical field program;\nYou hold 2 - 5 years of equipment support experience in biotech/medical instrumentation, field service repair, fluid control system, and system level electrical/mechanical troubleshooting;\nYour possession of regulatory experience and flow cytometry and/or laser experience would be an added bonus, though not a requirement;\nYou boast the ability to effectively work independently;\nTravel fits your lifestyle;\nYour possession of regulatory experience and flow cytometry and/or laser experience would be an added bonus, though not a requirement;\nFresh graduates and candidates with engineering experience are welcome to apply.","description_format":"text","description_chars":2597,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cell & Gene Therapy"],"lifecycle":[{"event":"open","at":"2026-10-04T20:50:43Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.585,"p_room":0.36,"age_days":53,"expected_fill_days":35,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/miltenyi-biotec-service-sales-engineer","json_url":"https://alion.io/job/miltenyi-biotec-service-sales-engineer.json","meta":{"generated_at":"2026-11-01T21:03:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32173,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1858033},"rest":"https://alion.io/mcp/rest/get_company?id=1858033"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmiltenyi-biotec-service-sales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmiltenyi-biotec-service-sales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmiltenyi-biotec-service-sales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/miltenyi-biotec-service-sales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmiltenyi-biotec-service-sales-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1862925}},{"tool":"search_jobs","arguments":{"company":"miltenyibiotec.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1862925},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}