{"id":1139303,"url":"https://alion.io/job/milton-facility-booking-representative-part-time","title":"Facility Booking Representative (Part-time)","company":{"id":1051584,"name":"Milton","domain":"milton.ca","url":"https://alion.io/company/milton-ca","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-06-04T00:00:00Z","employer_posted_date":"2026-06-04","last_verified_at":"2026-09-24T06:09:58Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":112},"description":"Job Type:\nPermanentDepartment:\nHourly Wage:\n$22.17Close Date (closes at 12:00 am on date noted below):\nJanuary 1, 2027Openings:\n4Position Summary\nAbout MiltonJoin one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.\nOur vision is to foster a safe, diverse, and welcoming environment-one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.\nWhat We Offer?\nThis position is eligible for the following:\nStarting Hourly Rate: $22.17\nBenefits: Employee Assistance Program and option to participate in the OMERS pension plan\nEmployee perks/discounts: Discount on Active Living Pass and Perkopolis\nFor further details of what we offer, please visit Why Milton\nPosition Summary\nReporting to the Coordinator, Facility Rental Administration, this part-time position provides a variety of essential support services to internal and external customers of the Corporation of various recreational facilities. Responsibilities include facility bookings, cash handling, providing exceptional customer service, and other administrative duties. Successful candidates must be available to work Monday through Saturday, with varying shifts based on operational needs.\nMajor Job Responsibilities\nRespond to inquiries through multiple channels, including phone, email, and in-person visits, ensuring timely and accurate information is provided to customers \nCoordinate the scheduling and rental of a variety of indoor and outdoor recreational facilities, such as ice rinks, gymnasiums, sports fields, baseball diamonds, swimming pools, turf areas, community rooms, and related spaces\nManage requests for event or facility signage to ensure proper placement and compliance with Town standards\nPromote and provide information related to facility bookings\nConduct facility tours\nEnsure all rental space setup requirements are communicated to facility maintenance staff and notify customer service teams to support smooth and efficient service delivery as needed\nMaintain ongoing communication with programming, facility, and customer service staff to ensure safe, coordinated service delivery\nMaintain comprehensive knowledge of all facility features and amenities to assist internal and external customers with rental inquiries and facility booking processes\nResponsiblefor the collection of rental permit payments and ensuring all related conditions are met in compliance with the Town’s risk management policy \nUtilize sales and marketing techniques to promote facility services over the phone, internet or in person\nAdhere to cash handling standards\nLiaise with internal staff to resolve customer service issues and respond directly to customers to help resolve issues \nProvide information to senior staff as required\nMaintain up to date records for insurance, accounts receivable and other permit related matters\nPerform other duties as assigned in accordance with departmental objectives\nEducation & Experience\nMinimum Qualifications\nOntario Secondary School diploma\nMinimum two (2) years of customer service experience\nExcellent communication, organizational and customer service skills\nAbility to handle sensitive situations with strong problem-solving skills with mature judgment\nThe ability to multi-task under pressure, deal with interruptions and work effectively with the public \nUnder the Corporate Criminal Record Check Policy, the position requires the incumbent to submit a Criminal Records Check upon employment\nPreferred Qualifications\nPost-secondary school diploma and/or Office Administration Certificate is considered \nExperience processing facility bookings \nProficient in Windows based software including Microsoft Outlook, Word and Excel \nKnowledge of Recreational Management Software System \nKnowledge of municipal facilities \nStandard First Aid/CPR Certification \nNote to Applicants\nThis posting is for an existing job vacancy.\nThe Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices.\nWe thank all who apply, however only those selected to move forward in the process will be contacted.\nAccommodations\nShould you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.\nHow to Apply\nInterested applicants are invited to apply online at www.milton.ca under the Employment Opportunities section. This position will be posted until filled.\nIf you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.\nIn accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.","description_format":"text","description_chars":5365,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Public Transport"],"lifecycle":[{"event":"open","at":"2026-09-23T09:55:16Z"}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.228,"p_room":0.28,"age_days":112,"expected_fill_days":24,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/milton-facility-booking-representative-part-time","json_url":"https://alion.io/job/milton-facility-booking-representative-part-time.json","meta":{"generated_at":"2026-09-24T23:39:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1867,"day_limit":5000,"remaining_today":3133,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}