{"id":3108063,"url":"https://alion.io/job/mimic-robotics-assembly-prototyping-technician-copy","title":"Service Technician (Deployment Support)","company":{"id":176919,"name":"Mimic Robotics","domain":"mimicrobotics.com","url":"https://alion.io/company/mimic-robotics","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"A","score":86,"open_postings":21,"ghost_share":0.238,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zurich, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":128000,"period":"year","method":"role_country_seniority_unknown","sample_n":33},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-10-22T19:25:22Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T02:07:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"mimic robotics is a frontier physical AI company building the full stack of general-purpose dexterous manipulation. Founded in 2024 by ETH Zurich researchers, mimic pioneered Video-Action Models for robotics while also developing in-house dexterous hand hardware. Our growing team brings together world-class researchers working across our offices in Zurich and San Francisco.\nAs Mimic Robotics scales deployment of our wearable systems across key industrial partner sites in Germany and Europe, we are looking for a hands-on Service Technician (Deployment Support) to help us maintain rock-solid system uptime.\nThis role will entail acting as our frontline responder for system downtime, remote diagnostic support, and field operations. You will be the technical backbone keeping our deployed systems running smoothly - getting on the phone to diagnose hardware and Linux system issues remotely via command line and where necessary, heading into the field across Southern Germany for hands-on support.\nResponsibilities\nFrontline System Triage & Remote Support: Act as the first point of contact for downtime incidents across deployed sites; perform remote diagnostics via SSH, analyze system logs, and execute Linux commands to identify and resolve issues rapidly.\nOn-Site Field Interventions: Perform day-trip visits to partner sites across Southern Germany for physical installation, hardware troubleshooting, system calibration, and hands-on maintenance.\n Customer Interface & Access Coordination: Guide client technical teams smoothly through active remote access procedures (e.g., coordinating via MS Teams for active SSH connections) with poise and clarity.\nProactive Operational Upkeep: Conduct regular system health checks, review diagnostic logs, and perform data quality verifications during downtime to prevent field issues before they occur.\nFeedback Loop to R&D: Document edge cases, recurring fault patterns, and hardware behaviors in the field to provide clean technical context back to our engineering and development teams.\nWhat you bring\nLinux Command-Line Fluency: Strong, hands-on comfort navigating Linux terminals, running CLI diagnostic tools, reviewing system logs, and troubleshooting network/system issues remotely via SSH.\nTechnical Background: Educational foundation or practical experience in Robotics, Computer Science, Electrical Engineering, or a closely related technical field.\nOperational & Uptime Mindset: A strong drive for keeping systems running reliably in real-world production environments, with a preference for field problem-solving over R&D software development.\nField Readiness: Possess a valid European driver’s license and the flexibility to make frequent day trips to customer sites within a few hours travel time from our Zurich HQ.\nStructured Problem Solver: Calm and methodical under pressure when facing site downtime, with strong customer communication skills.\nNice to have\nPrior experience in technical customer support, field application engineering, or hardware-in-the-loop debugging.\nHands-on familiarity with camera vision systems, embedded PCs, or wearable hardware setups.\nBasic conversational German (beneficial for on-site interactions). \nWhat we offer\nWe offer a total compensation package including a competitive yearly base salary and a strong stock option package to make you part of our shared success.\nYou will work with the founders from day one, shaping the company and participating in its success from its early stages.\nSurprise team trips, gym subsidy, team breakfasts, dinners and other exciting team activities.\nAt mimic, you will have the unique opportunity to shape a robotics and AI company from the ground up. With our flat hierarchy, you'll work directly with the founders and some of the most talented individuals in the robotics field. We value diversity and inclusion and encourage everyone to apply, regardless of background, ans we are looking forward to you bringing along your knowledge, personal experiences, and fresh perspectives. Together, we can solve challenges in robotics.","description_format":"text","description_chars":4069,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Robotic Components & Sensors"],"lifecycle":[{"event":"open","at":"2026-10-22T19:54:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":47,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/mimic-robotics-assembly-prototyping-technician-copy","json_url":"https://alion.io/job/mimic-robotics-assembly-prototyping-technician-copy.json","meta":{"generated_at":"2026-10-25T04:14:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5522,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176919},"rest":"https://alion.io/mcp/rest/get_company?id=176919"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmimic-robotics-assembly-prototyping-technician-copy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmimic-robotics-assembly-prototyping-technician-copy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmimic-robotics-assembly-prototyping-technician-copy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mimic-robotics-assembly-prototyping-technician-copy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmimic-robotics-assembly-prototyping-technician-copy"}]}