{"id":861199,"url":"https://alion.io/job/mimica-value-engineer-post-sales","title":"Value Engineer (Post-Sales)","company":{"id":8981,"name":"Mimica","domain":"mimica.ai","url":"https://alion.io/company/mimica","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":93,"open_postings":14,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":182000,"period":"year","method":"role_country_seniority_unknown","sample_n":10228},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-09-10T17:01:27Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-06T20:54:48Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":25},"description":"What we are building\nMimica is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. We've all seen repetitive tasks and redundant processes quietly drain productivity and creativity. Not because companies don’t want to become more efficient, but because they don’t know where to start.\nAt the click of a button, Mimica identifies every process improvement and agentic AI opportunity across an enterprise. Our software turns everyday work into data-backed decisions, helping companies remove process bottlenecks, automate the right tasks, and upskill teams with precision and confidence.\nWe’ve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital, our proprietary AI technology is trusted by Fortune 500 companies to accelerate transformation. Mimica is recognized as a Top 100 AI Start-up by Accel and an industry Leader by the Everest Group.\nBehind our platform is a team of exceptionally talented people, remote-first and globally distributed across 16+ countries. We're looking for curious, collaborative people excited to solve complex problems. You'll join a fast-paced environment built on high ownership, bottom-up thinking, and transparent, open communication - helping some of the world's leading organizations transform the way work gets done with AI.\nPart of your day-to-day\nServe as a strategic advisor and thought leader in leveraging Mimica to achieve customers’ desired business outcomes.\n\nEnsure issue resolution and provide product support when customers and users encounter roadblocks and problems.\n\nCollaborate closely with Sales, Marketing, Solution Engineering and Partner teams to co-create and execute customer account strategies. Identify opportunities for upselling, cross-selling, and further expansion within existing accounts.\n\nAct as the voice of the customer internally, advocating for customer needs and provide feedback to internal groups including Engineering, Machine Learning, and Product to influence Mimica’s roadmap and innovation pipeline.\n\nBuild and execute tailored customer success plans to ensure value delivery aligned with customer strategic initiatives and proactively address any challenges or barriers to success.\n\nCommunicate to customers about their business by pinpointing problems, issues, or opportunities. Interpret Mimica outputs to provide actionable insights, draw key conclusions, make transformational recommendations, and develop concrete next steps to achieve value.\n\nExecute training programs, workshops, and onboarding sessions to drive user adoption.\n\nWhat You Will Bring\nProven background in customer success, value engineering, or management consulting, focusing on driving business outcomes and stakeholder alignment.\n\nHands-on experience in process improvement methodologies or tools (Lean, Six Sigma, etc.) and identifying operational inefficiencies.\n\nStrong analytical skills - comfortable working with large data sets in Excel using pivot tables, lookups, and custom formulas to surface insights.\n\nTrack record of building trust-based relationships with business and technical audiences, adapting style to influence stakeholders across functions and levels.\n\nExceptional communication skills - translating complex information into compelling insights, delivering presentations and training, and engaging stakeholders\n\nDemonstrated ability to prioritize effectively in fast-paced environments, balancing strategic and tactical demands.\n\nCollaborative mindset with a bias toward action and a drive to improve internal processes and customer outcomes.\n\nDrive to continually develop your skills, improve team processes, and reduce inefficiencies.\n\nBonus\nExperience in process intelligence, task mining, automation, or GenAI implementation.\n\nWorking knowledge of enterprise systems such as SAP, Oracle, JDE, or Salesforce.\n\nTrack record of delivering value quickly and iteratively in high-growth startup environments.\n\nWhat we offer\nGenerous compensation + stock options - aligned with our internal framework, market data, and individual skills.\nDistributed work: Work from anywhere - fully remote, in our hubs, or a mix.\nCompany-issued laptop, remote setup stipend, and co-working budget\nFlexible schedules and location\nAmple paid time off, in addition to local public holidays\nEnhanced parental leave\nHealth & retirement benefits\nAnnual learning & development budget\nAnnual workaways and regular virtual & in-person socials\nOpportunity to contribute to groundbreaking projects that shape the future of work\n Note: Some benefits may vary depending on location and role\n Mimica will only contact candidates from an @mimica.ai email address. 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