{"id":4327206,"url":"https://alion.io/job/mind-free-consulting-academy-program-manager","title":"Academy Program Manager","company":{"id":3912397,"name":"MINDFREE Consulting","domain":"mindfreeconsulting.com","url":"https://alion.io/company/mindfreeconsulting","size_band":"501-1000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beirut, Lebanon"],"countries":["LB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-15T01:56:48Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T01:56:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Our Client is a fast-growing casual steakhouse brand focused on delivering exceptional dining experiences across the globe. This position reports directly to the P&C Manager.\n\nSummary of Position\nThe Academy Program Manager is responsible for designing, launching, and governing all SB Academy programs across the company ensuring training translates into measurable performance and readiness outcomes.\nBeyond training quality and consistency, this role is explicitly accountable for accelerating time to role competence, reducing repeat operational errors, and improving promotion readiness across markets. The role creates training content and standards, delivers new programs for the first time, trains and approves trainers, and ensures training drives real-world performance once handed over for regular delivery.\nThe role is accountable for training quality, consistency, and performance impact across all markets.\nIn line with the company Academy Charter, this role acts as the single owner of training standards, certification, and performance readiness, with authority to intervene when standards, readiness, or performance outcomes are at risk.\nDuties & Responsibilities\nTraining Program Design\nDesign and structure all SB Academy training programs.\nDefine learning objectives, content, assessments, and certification standards.\nEnsure training reflects how Swiss Butter actually operates.\nProgram Launch & Initial Delivery\nDeliver new training programs the first time they are rolled out.\nPilot and test programs before wider delivery.\nRefine content based on early feedback and results.\nTrain-the-Trainer\nTrain and certify those who will deliver training regularly (Specialists and ops-based trainers).\nClearly define who is allowed to train each program and under what conditions.\nSet re-certification and quality requirements for trainers.\nTraining Governance & Standards\nOwn and protect training standards across all locations.\nEnsure all training delivered locally follows approved content and structure.\nStep in when training quality drops or standards are not applied.\nExercise authority to pause, correct, or redesign training delivery where standards, certification integrity, or performance readiness are compromised.\nPerformance Tracking & Improvement\nReview training results and performance outcomes.\nIdentify gaps between training and real-world performance.\nUpdate and improve programs when needed.\nAlignment & Accountability\nAlign closely with Operations leadership on training priorities.\nAct as the single point of accountability for training quality globally.\nEnsure training supports readiness, progression, and long-term scale.\nUndertake any other responsibility assigned by your direct Manager.\nKey Performance Indicators (KPIs)\nTime to role readiness for new joiners and promoted employees\nReduction in repeat training required for the same operational or performance gaps\nCertification compliance linked to promotion eligibility and store openings\nConsistency of training delivery across markets\nPerformance improvement indicators linked to completed training programs\nTrainer certification, re-certification, and compliance rates\nQualifications\nBachelors degree in Business, HR, Education, or related field\nMasters degree is an advantage\n8-12+ years of experience in training, learning, or capability development\nProven experience designing and launching training programs\nStrong exposure to operational environments\nCore Competencies\nStrong instructional design capability\nHigh standards and attention to quality\nAbility to translate operations into training\nInfluence without direct authority\nData-driven and outcome-focused\nTechnical Skills\nTraining design and assessment frameworks\nLearning management systems\nAdvanced facilitation and presentation skills\nData analysis and reporting","description_format":"text","description_chars":3822,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-15T01:56:48Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely 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