Senior DevOps Engineer

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

The Role You’ll Play

As a Senior Platform Engineer on Playlist, you’ll design and deliver Infrastructure-as-Code solutions that empower developer teams. You’ll drive cloud architecture, iterate with squads on their workloads, and build self-service tools to speed delivery and improve quality. Your work will help design, implement, and operate the cloud infrastructure that powers the Mindbody ecosystem and supports millions of users.

• Partner with Product and Engineering to design, build, and operate the cloud platform that enables squads to deliver reliably and autonomously.
• Own and evolve our production Kubernetes platform and core cloud primitives, driving safe, automated, and observable infrastructure-as-code.
• Deliver self-service tooling and IaC patterns so teams can provision and run workloads without platform intervention.
• Lead cross-team projects from problem definition through architecture, implementation, and launch while reducing operational toil and improving reliability and security.
• Be the go-to engineer for production incident response, runbook automation, and platform change management across segmented and compliance-bound environments.

Experience You Bring

• Senior experience in building and operating cloud platform capabilities in public cloud environments (AWS/GCP/Azure).
• Production Kubernetes expertise and hands-on experience with the CNCF ecosystem and cluster lifecycle management.
• IaC and CI/CD discipline: strong track record delivering changes via Pulumi/Terraform/CloudFormation, GitOps, and automated pipelines with testing and safe rollouts.
• Operational excellence: incident response, blameless postmortems, observability (metrics, logging, tracing), and automation to reduce MTTR.
• Systems knowledge: networking, identity, compute, storage, and runtime services at scale.
• Technical leadership: writing design docs, leading multi-team initiatives, mentoring peers, and performing timely code/design reviews.
• Languages and tooling: practical experience with TypeScript, Go, or Python and shell scripting; comfortable reading and contributing to platform code.
• Strong communicator who collaborates across product, security, and engineering teams.

Nice to Have

• Experience with PCI or other compliance-segmented environments.
• Familiarity with service mesh, autoscaling, policy engines (Istio, Karpenter, Kyverno, KEDA).
• Background in self-service platform tooling and developer experience improvements.
• Exposure to AI/automation tooling for runbook automation and incident triage.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.