{"id":147238,"url":"https://alion.io/job/mindbox-production-engineering-specialist","title":"Production Engineering Specialist","company":{"id":53456,"name":"Mindbox","domain":"mindboxgroup.com","url":"https://alion.io/company/mindbox","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Traffit","truth_index":{"grade":"A","score":88,"open_postings":72,"ghost_share":0,"stale_share":0.472,"repost_share":0.028,"time_to_fill_p50_days":53,"computed_at":"2026-10-16T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":22},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AppDynamics","optional":false},{"name":"Bash","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Ansible","optional":true},{"name":"CI/CD","optional":true},{"name":"Hazelcast","optional":true},{"name":"Puppet","optional":true}],"status":"live","first_seen_at":"2026-08-24T08:04:48Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-16T21:17:18Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"At Mindboxwe connect top IT talents with technology projects for leading enterprises across Europe.\nWe are looking for skilled professionals to join our Production Support Team within the Payments IT Department, responsible for technical operations of Global Payments Execution, Messaging & Orchestration services.\nThe team operates in a mission-critical environment using Site Reliability Engineering (SRE) principles, across diverse technologies ranging from vendor solutions to in-house microservices. With increasing real-time demands from customers, our main goals are platform availability, stability, and reliability of services.\nThis role is ideal for individuals who thrive in a dynamic environment, work on complex systems, and embrace cutting-edge technologies.\nSounds like your kind of challenge?\nResponsibilities\nFlexible cooperation model \nHybrid work setup - remote days available depending on the client’s arrangements - 2 days a week from the office in Kraków\nCollaborative team culture - work alongside experienced professionals eager to share knowledge \nContinuous development - access to training platforms and growth opportunities \nComprehensive benefits - including Interpolska Health Care, Multisport card, Warta Insurance, and more \nHigh quality equipment - laptop and essential software provided \nRequirements\nProvide end-to-end production support, including incident resolution and post-resolution problem management\nPerform detailed root cause analysis for high-impact incidents and drive preventive actions\nSupport implementations and releases, collaborating with Vendors, Project Teams, Incident Management and Senior Management\nDevelop and maintain automation scripts (Shell, Bash, Python)\nSupport testing activities for new implementations and system enhancements\nWork closely with global stakeholders, ensuring effective communication across regions\nDrive process optimization and redesign leveraging new technologies for performance improvements\nImplement monitoring solutions and ensure continuous service observability (e.g., Splunk, AppDynamics)\nParticipate in data analysis, reconciliations and root cause investigations for recurring application issues\nContribute actively to team objectives while supporting DevOps practices and Agile delivery\nNote:Detailed project information will be shared during the recruitment process.\nBenefits\nFluency in English (spoken and written)\nMinimum 3 years of hands-on experience with Google Cloud Platform (cloud application deployments, networking, storage)\n3+ years of experience with Oracle SQL and PL/SQL, strong understanding of database components\n Advanced Linux administration and scripting (Bash) - 3+ years\n2+ years of experience with Kubernetes deployments\nSolid experience with system monitoring and troubleshooting tools (Splunk, AppDynamics)\nProven scripting skills for automation workflows (Python, Bash; Java is a plus)\nStrong understanding of application infrastructure layers: OS, storage, network, database, middleware, application\nExperience in CI/CD automation, pipeline engineering and control adoption\nExcellent triage capability under pressure, strong prioritization skills\nPrevious experience working in Agile and DevOps operating environments\nAbility to interact effectively with global teams at all technical levels\nNice to Have\nExperience in Payment Systems (SWIFT, SEPA) and Financial Messaging\nFamiliarity with Hazelcast and orchestration tools (Puppet, Ansible)\nJoining this project you’llbecome part of Mindbox - a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. 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