Vendor Management Analyst

At Mindboxwe connect top IT talents with technology projects for leading enterprises across Europe.

If you’re looking for a dynamic role that blends vendor performance, data insights, and governance in a global financial environment, this is your chance to join our client, a leading international financial institution.

As a Vendor Management Analyst, you’ll play a key role in supporting vendor performance management across the CTO function. You will enable best-in-class vendor governance, insightful analytics, and continuous service improvement that directly influences the quality of third-party services delivered to millions of customers and internal stakeholders globally.

Sounds like your kind of challenge?

Responsibilities

• Flexible cooperation model - choose the form that suits you best

  (B2B, employment contract, etc.)

• Hybrid work setup - 6 days per month in the office in Kraków
• Collaborative team culture - work alongside experienced professionals eager to share knowledge
• Continuous development - access to training platforms and growth opportunities
• Comprehensive benefits - including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment - laptop and essential software provided

Requirements

• Performance Framework Support - Assist in designing, implementing, and continuously improving the vendor performance framework aligned with global standards.
• Scorecard Execution - Support development, population, and validation of vendor performance scorecards; prepare materials for governance meetings.
• Governance Meeting Support - Help coordinate performance reviews, track agreed actions, and ensure timely follow-up and escalation where necessary.
• Remediation Support - Contribute to remediation plans for underperforming vendors and support initiatives that drive measurable recovery.
• Data Aggregation & Insights - Collect and analyse risk, spend, and performance data; facilitate the shift toward dynamic trend analysis.
• Operational Alignment - Partner with Operations Management on performance-related processes, TPS activities, and MIS reporting.
• Team Enablement - Work with the Vendor Performance Lead and wider team to ensure high-quality delivery and continuous improvement

Note:Detailed project information will be shared during the recruitment process.

Benefits

• Strong stakeholder management experience, with the ability to collaborate with Operations, Finance, Architecture, Risk, and senior stakeholders.
• Excellent analytical skills and the ability to summarise complex data into key insights.
• Strong written and verbal communication skills for creating reports and governance documentation.
• Mindset focused on process improvement, standardisation, and simplification.
• Ability to work under pressure, prioritising effectively in a global, distributed environment.
• Familiarity with FSA/FSW frameworks.
• Experience with vendor consolidation, contract renegotiation, or cost optimisation initiatives would be beneficial.

Joining this project you’llbecome part of Mindbox - a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’llback you up every step of the way, accelerate your development, and ensure your skills make a difference.