{"id":3526138,"url":"https://alion.io/job/mindray-service-technician","title":"Service Technician","company":{"id":59130,"name":"Mindray","domain":"mindray.com","url":"https://alion.io/company/mindray","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mahwah, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":88000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T13:58:24Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T18:26:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nJoin Mindray North America and help shape the future of patient care.\nMindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Unlike many larger competitors, Mindray combines cutting-edge innovation with unmatched value, giving healthcare providers access to reliable, feature-rich technology without compromise. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care.\nFast facts about Mindray:\nFounded in 1991, with 14,000 employees worldwide\n8 global R&D centers, investing ~10% of annual revenue into innovation\nNorth American headquarters in Mahwah, NJ, with 40+ international subsidiaries\nEssential Functions:\nTroubleshoots products and circuit boards to the component level \nGenerates appropriate service documentation and enters service orders using Salesforce/Servicemax.\nProvides customers with detailed repair estimates via telephone or fax \nProvides repair support to field service personnel and customers via telephone repair; maintains telephone log to track time spent\nMaintains inventory of parts for circuit board repairs to keep and maintain inventory levels\nDevelops and maintains accurate test procedures to ensure accurate and thorough repairs\nIdentifies complex failures and recommend solutions; send QA defective parts and failure analysis documentation for investigation and review; reports out of box failures on a work order. \nDecides repair time and parts required for major product and board repairs\nRecommends to Supervisor repairs performed as an accommodation to customer, special tool or equipment requirements \n Position Specifications:\nMust possess at minimum a technical school degree (AAS) or equivalent in electronics\nMust have a minimum of three years troubleshooting experience to the component level\nMust have the ability to read and interpret schematics\nMust have the ability to use test equipment including an oscilloscope, digital voltmeter and calibration simulator\nMust possess good communication skills and a professional telephone manner\nMust have basic computer knowledge\nMust be able to perform light lifting, approx. 15 pounds, and be able to sit for extended periods of time\nPosition requires sufficient visual acuity to read fine print, operate equipment, and perform detailed tasks\nAccess to and responsible for the proper safeguarding of a broad range of proprietary and/or confidential information including, but not limited to, business information, protected health information, employee records, payment information, and network information, in accordance with all relevant Mindray policies.\nMindray North America offers a competitive compensation package and comprehensive benefits, including a 401(k) with company match, tuition reimbursement, paid time off, disability coverage, FSA/HSA options, and more-all within a dynamic, supportive, and collaborative work environment.\nMindray North America is an Equal Opportunity Employer M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be harassed or discriminated against.\nSalary Description\n55000-60000","description_format":"text","description_chars":3519,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & Devices","Health & Medical Electronics"],"lifecycle":[{"event":"open","at":"2026-10-30T14:12:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:2","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/mindray-service-technician","json_url":"https://alion.io/job/mindray-service-technician.json","meta":{"generated_at":"2026-11-01T18:58:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28988,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59130},"rest":"https://alion.io/mcp/rest/get_company?id=59130"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmindray-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmindray-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmindray-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mindray-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmindray-service-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3526138}},{"tool":"search_jobs","arguments":{"company":"mindray.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3526138},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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