Venue Operations Manager

Description

About Mindspace

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.

Why you’ll love working at Mindspace?

Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long-term career opportunities, globally.

Who is the ideal Mindspacer?

You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in.

About the position

Mindspace is looking for an experienced, hands-on Operations Manager to lead the setup, launch and day-to-day operations of Beyond, our new premium hospitality and events destination in Tel Aviv.

We’re looking for a true operator and builder - someone who knows how to take a complex hospitality operation from plan to reality, build the processes behind it, and then make sure it runs seamlessly every day.

This is a highly hands-on role combining operational strategy with execution on the ground. You’ll own everything from venue setup, suppliers, logistics and technical operations to team building, budgets, reporting and the operational delivery of complex events.

The ideal candidate comes from the hospitality, restaurant, F&B, catering, venue or similar operational environment and has experience building or running a high-quality, fast-paced operation.

What you’ll be responsible for

• Own the operational setup and launch of the venue, from planning through execution and ongoing operations.
• Build operational processes, procedures, workflows and service standards from the ground up.
• Lead the on-the-ground setup and breakdown of complex events, ensuring smooth execution across all operational elements.
• Manage suppliers, contractors and external partners, including onboarding, negotiations, coordination and ongoing performance.
• Own the venue’s logistics, storage strategy, inventory and operational infrastructure.
• Coordinate closely with building management and relevant stakeholders around technical setup, maintenance, access and operational requirements.
• Build clear setup plans and procedures for different event formats and operational scenarios.
• Own budgets, P&L, operational reporting and relevant KPIs.
• Recruit, build and manage the operational team, creating clear responsibilities and strong working routines.
• Ensure consistently high hospitality, service and guest-experience standards.
• Identify operational challenges proactively and solve problems quickly and independently.
• Continuously improve processes, efficiency and quality as the operation grows.
• Partner closely with internal teams including Events, Finance, Sales and other Mindspace stakeholders.

Requirements

What we’re looking for

• 7+ years of hands-on operational experience, ideally within hospitality, restaurants, F&B, catering, hotels, venues or complex event operations.
• Proven experience building, launching or significantly developing an operation, rather than only managing an established one.
• Strong experience managing suppliers, logistics and complex on-the-ground operations.
• Experience building operational processes, procedures and standards.
• Strong financial understanding, including budget management, reporting and P&L ownership.
• Proven people-management and team-building experience.
• A highly hands-on mentality - comfortable moving between strategic planning and solving operational issues on the ground.
• Excellent organizational and problem-solving skills, with the ability to manage multiple moving parts simultaneously.
• Strong hospitality and customer-experience mindset.
• Fluent Hebrew and English.
• Flexibility to work evenings and weekends when required by the venue and event schedule.