{"id":3928458,"url":"https://alion.io/job/mindwave-senior-ux-researcher","title":"Senior UX Researcher","company":{"id":4520289,"name":"MindWave","domain":"mindwave.com","url":"https://alion.io/company/mindwave-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Brussels, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Figma","optional":false},{"name":"Miro","optional":true}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-15T04:19:23Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At MindWave we’re not just building teams. We’re building a new way of working with an international community of experts who thrive in an innovative and people-first environment.\nFor a key player in the European energy transition, we are looking for a Senior UX Researcher to bring the user perspective into a portfolio of digital platforms-from initial discovery and research to interaction design and validation.\nIn this role, you will work across customer-facing portals, developer and API platforms, and internal back-office tools, creating seamless journeys for energy-market stakeholders and contributing to a sustainable, reliable energy landscape.\nYour responsibilities will include:\nLeading end-to-end UX research (user interviews, contextual observations, usability tests, and surveys) and centralizing insights in a structured research repository\nFacilitating framing, ideation, and co-design workshops with business stakeholders, IT squads, and end users\nAnalyzing quantitative user behavior using web analytics (such as Matomo) and heatmaps to uncover pain points and drop-offs\nBuilding and refining personas, empathy maps, experience maps, and end-to-end user journeys\nDefining interaction models and measuring product success against clear usability benchmarks and KPIs\nDesigning low-to-high fidelity wireframes, interactive prototypes, user flows, and site maps, presenting solutions persuasively to stakeholders\nCollaborating closely with UI designers to ensure strict alignment with the design system while actively contributing to the wider UX chapter\nRequirements\nYour Profile:\n7+ years of experience applying Design Thinking methodologies in Agile environments, with mastery of both qualitative and quantitative research methods\n3+ years of hands-on experience in interaction design and information architecture\nA formal qualification in UX (Master’s degree, recognized professional certification, or equivalent practical background)\nAdvanced proficiency in Figma (wireframes, prototypes, user flows; experience with design systems is a plus), alongside tools like Miro, PowerPoint, and Matomo (experience with Condens is a strong plus)\nProven track record in facilitating collaborative workshops with cross-functional and large stakeholder groups\nStrong communication, storytelling, and synthesis skills, combined with a pragmatic, autonomous, and resilient delivery mindset\nGood working proficiency in Dutch and/or French, alongside fluent English; German is an asset\nValid authorization to work in Belgium (EU citizen or valid Belgian work/residence permit)Soft Skills and the MindWave Mindset\n\n At MindWave, we value people who are not only strong in what they do, but also in how they work with others.\nYou take ownership and feel comfortable working with a high level of autonomy. You don’t wait for perfect instructions before moving forward: you explore, challenge assumptions and turn ideas into working solutions.\nYou combine thoroughness with pragmatism and communicate openly when you see opportunities, risks or better ways of doing things. You enjoy collaborating across disciplines and can explain complex technical ideas clearly.\nCuriosity is part of how you work. You’re interested in the possibilities of AI and new technologies, eager to experiment and happy to share what you learn with the wider community.\nAbove all, you value transparency, trust and human connection. Because at MindWave, we believe the best results come from strong experts who are given the freedom and support to do meaningful work.\nWorking model:\nHybrid / Brussels: Flexible hybrid structure with 2 days per week on-site at the client's offices in Brussels.\nBenefits\nWe offer:\nA growing international community of experts, with both spontaneous and planned knowledge sharing moments such as brown bag sessions (innovation and tech keynotes)\nA hybrid working model combined with strong team connection through regular in-person gatherings and team-building events\nA strong and accessible leadership team that stays closely connected to consultants and projects\nA modern consultancy approach focused on trust, autonomy & flexibility in how you work\nA transparent and people-first culture where you can grow, take ownership, and be yourself\nLong-term, impactful projects with complex enterprise environments and meaningful energy transition challenges\nCompetitive payroll package including medical insurance, meal vouchers, an annual training budget, and remote work support\nFor freelancers: transparent day rates and clear terms with no hidden margins","description_format":"text","description_chars":4565,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-07T22:14:01Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":9,"expected_fill_days":30,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/mindwave-senior-ux-researcher","json_url":"https://alion.io/job/mindwave-senior-ux-researcher.json","meta":{"generated_at":"2026-11-15T09:34:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":351,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4520289},"rest":"https://alion.io/mcp/rest/get_company?id=4520289"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmindwave-senior-ux-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmindwave-senior-ux-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmindwave-senior-ux-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mindwave-senior-ux-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmindwave-senior-ux-researcher"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3928458}},{"tool":"search_jobs","arguments":{"company":"mindwave.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3928458},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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