# Customer Service Representative

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role At Minimed, we value what makes you unique. Join a company that thinks differently to solve problems, move forward, and deliver meaningful innovations to our patients with diabetes. A new position is available to support the Customer Care team. If you believe you have the skills and motivation to work in this dynamic and exciting environment, supporting our patients and the business, read on and apply. This is a 12 month fixed term contract position based in the Watford office (hybrid work model). A Day at Minimed Provide daily support in Minimed's "order-to-delivery" processes. Provide professional support to the Center of Excellence and the field sales team Contribute to the company's customer satisfaction goals. Handle all incoming calls and emails in shared inboxes, prioritizing urgent inquiries and orders, and taking responsibility until resolution. Take charge of incident resolution and reac

- **Id**: 3769209
- **Url**: <https://alion.io/job/minimed-customer-service-representative-4>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Watford, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T21:06:16Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-08T22:41:29Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 3215
- **Description truncated**: no
- **Benefits**: Flexible schedule, Growth opportunities, Health insurance, Hybrid work
- **Relocation offered**: no
- **Industries**: Diabetes Devices, Infusion & Drug Delivery Devices

## Company

- **Id**: 722477
- **Name**: MiniMed
- **Domain**: minimed.com
- **Url**: <https://alion.io/company/minimed>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 95
- **Open postings**: 45
- **Ghost share**: 0.044
- **Stale share**: 0.156
- **Repost share**: 0.244
- **Time to fill p50 days**: 20
- **Computed at**: 2026-11-09T06:03:00Z

## Technologies

- **Salesforce** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-04T21:06:16Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Skilled Worker); Route: Skilled Worker

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 20
- **Reasons**: conf:7, velocity, win:early, comp:brand
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.