{"id":944538,"url":"https://alion.io/job/mintel-account-manager-spa-china","title":"Account Manager - SPA, China","company":{"id":678643,"name":"Mintel","domain":"mintel.com","url":"https://alion.io/company/mintel","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":71000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5136},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-30T10:22:54Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-10-21T05:19:33Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":112},"description":"Role Overview\nAs an Account Manager on our Strategic Partner Accounts (SPA) team, you play a pivotal role in driving the success of your clients and the commercial performance of your portfolio.\nYou will be responsible for providing proactive, high-touch, strategic engagement to a select group of global, enterprise accounts to ensure they renew, grow, and expand their partnership with Mintel. You own client adoption, value realization, stakeholder relationships, and client experience - the key factors that underpin long-term retention.\nIn addition to driving value, you own a defined retention and growth target and are directly responsible for contract renewals and commercial outcomes across your portfolio, ensuring that value delivery translates into retained and growing revenue.\nYou will partner closely with Global Account Directors and Lead Client Partners, working in a highly collaborative, team-selling environment to deliver both client impact and revenue outcomes. In this role, you not only identify growth opportunities, but lead renewal conversations, shape commercial narratives, and close contracts, ensuring alignment between client value and commercial success.\nSuccess Metrics\nYour success is measured by:\nAchievement of target and portfolio retention (NDR)\nClient adoption and engagement\nTangible value realization\nStrength of stakeholder relationships\nLead passes for consulting\nWhat You Will Be Doing\n- Renewal Ownership & Commercial Accountability\nOwn and deliver against a defined renewal and growth target across assigned accounts\nBuild and execute renewal strategies grounded in demonstrated client value\nMaintain strong renewal forecasting discipline and pipeline visibility\n- Negotiation & Commercial Execution\nLead renewal and contract negotiations with client stakeholders, including procurement\nDevelop and articulate compelling commercial narratives tied to ROI and business outcomes\nHandle objections confidently and position Mintel’s value effectively\nClose contracts to achieve high retention and expansion rates\n- Identifying & Driving Growth Opportunities\nIdentify consulting and expansion opportunities through deep discovery\nPartner with Account Directors and Lead Client Partners to convert opportunities into revenue\nLeverage client insights and signals to drive portfolio growth\n- Success Planning & Value Delivery\nOwn end-to-end Success Planning aligned to client objectives\nMap adoption and engagement strategies to deliver measurable business outcomes\nEnsure clients derive tangible ROI from Mintel, and shape ongoing value narratives\n- Client Engagement & Adoption\nDesign and execute proactive engagement plans that deliver against client objectives\nDeliver training and workshops that empower users with Mintel\nBuild deep, multi-level relationships across global organizations\n- Client Health & Risk Management\nMonitor usage, engagement, and health signals\nIdentify and mitigate churn risk through structured action plans\nMaintain strong executive relationships and proactive communication\n- Cross-Functional Leadership\nPartner across Insights, Client Success, Product, Consulting, and Operations teams\nLead coordinated account strategies across regions and stakeholders\nWe Are Looking for People Who Are\nClient-obsessed: Passionate about our clients’ worlds and business challenges\nCommercially accountable: Proven ability or demonstrated readiness to own revenue targets, renewal performance, and contract outcomes\nStrategic & data-driven: Able to connect usage, insights, and ROI to business value\nStrong negotiator: Comfortable leading contract negotiations and procurement conversations\nExecutive presence: Confident engaging senior stakeholders across global organizations\nNaturally curious: Strong discovery skills and ability to uncover deeper needs\nHumble: Confident, collaborative, and willing to leverage team expertise\nSelf-directed: Takes ownership of both client success and commercial outcomes\nGreat communicator: Able to adapt messaging across all levels of an organization\nTech-savvy: Able to translate data and insights into compelling value narratives\nExperience & Profile\n5+ years of experience working with enterprise or global clients in complex, multi-stakeholder environments\nStrong understanding of value-based engagement and customer success principles\nExperience (or demonstrated capability) in:Contract renewals and commercial ownership\nNegotiation and objection handling\nTarget accountability","description_format":"text","description_chars":4476,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Market 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