{"id":549919,"url":"https://alion.io/job/miq-programmatic-digital-account-manager","title":"Programmatic / Digital Account Manager","company":{"id":423,"name":"MiQ","domain":"wearemiq.com","url":"https://alion.io/company/miq","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"D","score":43,"open_postings":40,"ghost_share":0.95,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":25000,"period":"year","method":"role_country_seniority_unknown","sample_n":93},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-02-09T02:13:22Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-11-12T22:06:57Z","board_verified":true,"closed_at":null,"days_open":276,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":276},"description":"Role: Programmatic / Digital Account Manager\nLocation: Philippines (Hybrid)\nReporting to: Hub Operations Lead\nThe opportunity\n We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.\nAs an Programmatic / Digital Account Manager, you sit within Center of Excellence (CoS) and work cross-functionally with Sales, Trading, DnA, Product, L&D and Marketing across JAPAC footprint. You are accountable for the health and growth of key accounts, keeping clients happy, protecting revenue and unlocking new opportunities.\nWhat you’ll be doing\nYour main responsibilities will include:\nAd Operations and Client Servicing \nOwn day-to-day servicing for your client portfolio; be the go-to contact for stakeholders across JAPAC.\nEnsure SLAs are met and campaign operations are seamless; surface risks early and partner with relevant teams to fix them.\nResolve or escalate client issues quickly and calmly, bringing in the right people at the right time.\nListen actively to clients and internal teams, translating needs into clear actions and opportunities.\nMaintain regular touchpoints (status calls, reviews, QBRs, client entertainment where appropriate) that strengthen relationships and open doors for growth.\nAct as a “trusted advisor”, balancing client priorities with what’s right for MiQ and CoS.\nCampaign Operations & Insight Management (85%) \nPre-campaign: \nManage IOs and keep a clear view of the Sales pipeline (Salesforce CRM)\nQA briefs and pre campaign docs to ensure feasibility, accuracy and alignment to client goals and MiQ best practice.\nProject manage creative asset builds & other campaign setup requirements, coordinating across Trading, Design and external partners.\nManage creative tag trafficking\nCampaign activation: \nProvide clients with timely screengrabs and proof of performance updates.\nEnsure reporting is correctly set up and focused on the KPIs that matter.\nMonitor pacing and performance, working with Trading and DnA to optimise and course correct.\nTroubleshooting campaign issues with the support of AM peers/Trading function\nEnd of campaign:\nManage and deliver post campaign insights alongside stakeholders from Trading, Sales and DnA teams\nSpot trends and patterns across campaigns that can be fed into future strategy and CoS planning.\nManage re-booking of BAU activity to ensure continuity of revenue and a smooth client experience.Support booking reconciliation and invoice query resolution \nInnovation (15%) \nProtect and grow MiQ’s accounts via upsell/cross-sell\nConsistently suggest novel approaches for all types of challenges; drive a culture of innovation amongst team members\nProactively seek to pilot, validate, and improve new ideas or methods and is willing to take calculated risks\nCollaborate with sales and trading to drive performance\nYOUR QUALIFICATIONS\nClient- facing experience in Digital Media\nBackground in Client Services / Account Management / Sales Support / Ad-Ops \nHighly organized and conscientious; able to multitask, prioritize, and stay on top of things in a fast-paced environment\nExcellent communication & relationship-building skills\nIndependent, proactive and innovative mindset\nA can-do attitude to provide energy, drive and enthusiasm\nAlignment with MiQ's core values \nPassion for growing your career as the company scales\nWe’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. \nWhat’s in it for you \nMiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. \nValues:\nOur values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.\nWe do what we love - Passion \nWe figure it out - Determination \nWe anticipate the unexpected - Agility \nWe always unite - Unite\nWe dare to be unconventional - Courage \nBenefits:\nEvery region and office has specific perks and benefits, but every person joining MiQ can expect:\nA hybrid work environment;\nNew hire orientation with job specific onboarding and training;\nInternal and global mobility opportunities;\nCompetitive healthcare benefits;\nBonus and performance incentives;\nGenerous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;\nEmployee resource groups designed to connect people across all MiQ regions, drive action and support our communities.\nApply Today; Equal Opportunity Employer","description_format":"text","description_chars":5261,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Marketing Analytics & Attribution"],"lifecycle":[{"event":"open","at":"2026-09-08T13:50:54Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.138,"p_room":0.28,"age_days":276,"expected_fill_days":54,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/miq-programmatic-digital-account-manager","json_url":"https://alion.io/job/miq-programmatic-digital-account-manager.json","meta":{"generated_at":"2026-11-13T01:16:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2786,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":423},"rest":"https://alion.io/mcp/rest/get_company?id=423"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmiq-programmatic-digital-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmiq-programmatic-digital-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmiq-programmatic-digital-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/miq-programmatic-digital-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmiq-programmatic-digital-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":549919}},{"tool":"search_jobs","arguments":{"company":"wearemiq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":549919},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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