Associate Corporate Communications & Impact Manager (10 months Mission)

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done:  We prioritize action and efficiency for impactful results
• Go Above & Beyond:   We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

Associate Corporate Communications & Impact Manager

Mission Freelance - 10 months

1. The Team You'll Join

You'll be part of our EMEA Corporate Affairs & Impact team led by Hugo Weber, VP Corporate Affairs & Impact. The team is composed of Corporate Communications & Impact Managers covering the EMEA region. Together, you'll be strengthening Mirakl's awareness and influence while driving a positive impact on the environment, society, and our people.

2. Your Impact

External Corporate Communication

• Lead end-to-end planning and execution of global PR campaigns and corporate initiatives - from positioning and messaging to scheduling and performance reporting - in close collaboration with PR agencies across all markets.
• Build and maintain strong relationships with key media outlets to enhance Mirakl's global media presence and secure coverage across major platforms.
• Champion Mirakl's corporate voice, ensuring consistency across all external communication channels and supporting internal teams with messaging review for public-facing initiatives.
• Identify and leverage high-impact opportunities for executive speaking engagements - interviews, podcasts, and industry events - to amplify corporate messaging.
• Develop proactive crisis communication strategies in collaboration with PR and executive teams, addressing potential reputational risks with clear, timely responses.

Executive Communication

• Provide strategic guidance and hands-on support to the management team to strengthen their personal branding and engagement within the business community.
• Prepare and coach Mirakl's spokespeople for seamless execution of speaking opportunities, including media interviews, podcasts, and conferences.
• Deliver training and practical assistance to amplify executives' presence across social media platforms.

Internal Communication

• Drive the implementation and monitoring of the internal communications strategy, ensuring consistency and clarity across all channels.
• Redefine and streamline internal communications processes in partnership with key stakeholders, optimising both strategy and execution.
• Support internal communications initiatives, ensuring full alignment with Mirakl's corporate voice and objectives.

3. What You'll Bring to the Role

Experience:

• Master's degree in Communications, Public Relations, or a related field
• 2-4 years of experience in public relations, ideally within advertising, digital media, or e-commerce
• Proven track record leading global corporate communications and PR campaigns
• Previous experience in executive communications, media relations, and crisis management
• Background supporting internal communications strategies across diverse stakeholder groups

Skills:

• Exceptional written and verbal communication, with the ability to translate complex topics into clear, compelling messaging
• Strong media relations and storytelling skills
• Executive coaching and personal branding support
• Stakeholder management across cross-functional and international teams
• Ability to manage multiple projects simultaneously in a fast-paced, high-growth environment

4. Tools Used

• PR & Social Media:  LinkedIn and other social platforms
• Internal Communications:  Slack, Confluence
• Project Management:  Asana
• Content Creation:  Canva, Adobe Suite
• CRM & Contacts:  Salesforce, HubSpot
• AI Tools:  Dust, n8n

5. Languages

• French:  Full professional proficiency (C2)
• English:  Full professional proficiency (C2)

7. Our Hiring Process

We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.

Please click the "Apply" button to submit your application - this helps us make the best possible assessment and get back to you as quickly as possible.

Here's what to expect:

• Application Review  - Our Talent Acquisition team reviews your application and assesses alignment with the role requirements. We strive to respond promptly and keep you informed at each step.
• Introductory Call -(30min)  - A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role.
• Business Interview  (45min) - Meet the hiring manager to discuss your experience, problem-solving approach, and the impact you've driven.
• Peers Interview  - (45min)  - Meet with a team member to explore your alignment with our core values and ways of working.
• Final Decision & Offer  - We consolidate feedback quickly and aim to share decisions without delay. If successful, we'll walk you through the offer details and next steps.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. 

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.