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Location
Remote (United States)
Seniority
Senior · 1+ year exp
Employment
Full-Time
Overview
Company
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Miratech is an information technology services company founded in 1989 that delivers software engineering, systems integration and managed operations for large enterprises. It is known in particular for contact centre and customer experience work built on the Genesys platform, alongside cloud migration, data engineering and application maintenance for clients in banking, telecommunications, insurance and travel. The company is headquartered in New York and runs delivery teams across Europe, the Americas and Asia, with a large historical engineering presence in Ukraine.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are seeking a motivated Sales Development Representative to join our growing team. The purpose of this role is to drive outbound prospecting activity and create a consistent pipeline of qualified opportunities for our sales organization. As an SDR, you will learn how to execute multi-channel outreach, personalize your messaging, and connect with decision-makers to generate interest in Miratech’s solutions. You will work closely with the sales team to hand off Sales Qualified Leads (SQLs) and develop your skills in research-driven prospecting. This role provides a fantastic opportunity for someone eager to explore business development and grow in a high-performance, global technology environment.

Responsibilities:

  • Execute high-volume, highly personalized multi-channel outbound prospecting via email, LinkedIn, phone, and voicemail to VP and Director-level contacts at enterprise target accounts.
  • Build and manage multi-step outreach sequences in Apollo, leveraging the “Show Me You Know Me®” approach to maximize engagement.
  • Research target accounts and contacts to craft relevant, personalized messaging that resonates with each prospect’s specific context and pain points.
  • Map out organizational structures and identify key decision-makers to drive deeper account penetration.
  • Qualify inbound and outbound leads against defined ICP criteria and hand off to Account Executives as Sales Qualified Leads (SQLs).
  • Perform other duties as may be required consistent with the purpose of this role.
  • 1-3 years of experience in a sales, SDR, BDR, or business development role, ideally in B2B technology or IT services.
  • Proven track record of hitting or exceeding outbound activity and pipeline targets.
  • Strong written communication skills - you write emails that people actually want to open and reply to.
  • Experience with outreach platforms such as Apollo, Salesloft, LinkedIn Navigator, Outreach, and AI platforms; CRM experience (Salesforce, Microsoft Dynamics) is a plus.
  • Natural curiosity and the ability to research accounts and contacts quickly and translate insights into personalized outreach.
  • Resilience, coachability, and a growth mindset - you treat every send as a data point and every rejection as a learning opportunity.
  • Comfortable engaging with senior executives and navigating complex, multi-stakeholder organizations.

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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