{"id":3466441,"url":"https://alion.io/job/mirko-it-operation-manager","title":"IT Operation Manager","company":{"id":4486062,"name":"Mirko","domain":"mirko.in.ua","url":"https://alion.io/company/mirko-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ukraine"],"countries":["UA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":81000,"period":"year","method":null,"sample_n":6855},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Trello","optional":false}],"status":"live","first_seen_at":"2026-10-12T12:19:55Z","employer_posted_date":null,"last_verified_at":"2026-10-12T12:19:55Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for an Operations Manager for a new international project.\n\nKey skills:\n\nCrisis managemen;\n\nOperational management;\n\nJira (or similar tools);\n\nAnalytical and systematic thinking;\n\nLeadership and communication;\n\nOrganization and ability to multitask.\n\nResponsibilities:\n\nImplementation and optimization of operational processes for the entire team (40+ people);\n\nResource management and task distribution among teams;\n\nPreventive identification and neutralization of crisis situations, creation of emergency response plans;\n\nCoordination of work cycles (sprints), checkpoints, and timely completion of key stages;\n\nTracking KPIs and budgets, analyzing process efficiency;\n\nSynchronization of work between departments to achieve strategic goals;\n\nPreparation of weekly and monthly reports for management.\n\nRequirements:\n\nMinimum 2 years of experience as an operations or project manager in IT field;\n\nExperience in successful crisis management and working in stressful situations;\n\nDeep understanding of the development cycle and team roles;\n\nProficient user of Jira or similar tools (Confluence, Asana, Trello);\n\nStrong leadership and communication skills, ability to motivate a team;\n\nAnalytical approach to risk assessment and decision making;\n\nResult-oriented and willing to work in a multitasking environment.\n\nWe offer:\n\nFlexible work format: remotely or from the office in Lutsk (Mon-Fri, 09:00—18:00);\n\n18 calendar days of paid vacation and 10 sick days per year;\n\nOpportunity to implement your own ideas in a creative, dynamic team;\n\nRegular online and offline corporate events and team building activities;\n\nSupport for professional growth and participation in industry 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